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For Companies At a Glance
- Tasks: Patrol and secure Cabot Circus, ensuring safety and compliance with regulations.
- Company: Join Mitie, a leader in security services with a commitment to safety.
- Benefits: Enjoy competitive pay, employee discounts, and extensive training opportunities.
- Why this job: Make a real difference in community safety while working night shifts.
- Qualifications: Must have a valid SIA Door Supervisor licence and strong communication skills.
- Other info: Flexible shifts with a supportive team environment and career growth potential.
The predicted salary is between 11 - 16 ÂŁ per hour.
Job Objectives And Responsibilities
- Fully trained in security operations, with a focus on patrolling the shopping centre, service areas, service desk, public areas and car park.
- Advising tenants regarding management regulations, diffusing incidents and preventing their occurrence.
- Maintaining fire and health & safety regulations, securing the premises and providing first‑aid assistance using “customer care” procedures at all times.
- All duties carried out in adherence with Mitie Health and Safety policy. Night shifts only on a 4‑on‑4‑off rota (£13.21 per hour).
Main Duties
- Ensure compliance with policies, legal and regulatory requirements as directed by Security Management and in accordance with UK law.
- Execute all tasks and duties on site as defined within the Assignment Instructions.
- Familiarise yourself with published Assignment Instructions and site SOPs; promptly report any changes.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodical and orderly manner.
- Maintain a clean, smart, and tidy appearance and be aware of Health and Safety.
- Fully understand fire alarm procedures and act as an evacuation marshal in the event of a major incident.
- Be fully conversant with the location of all plant rooms, service corridors and lifts by name and location.
- Assist tenants upon request during incidents – either in person or via camera, and support police presence on site either in person or by camera or statement.
- Patrol malls, service areas, service desk and public areas.
- Deal with retailer and public enquiries in a professional and courteous manner.
Security and Health & Safety
- Immediately report any Health & Safety hazards or potential hazards on site.
- Stay alert to any threats or environmental changes to reduce disruption, loss, or damage.
- Act with common sense and initiative, involving others if a situation becomes threatening.
- Maintain professional conduct in difficult situations and with challenging customers.
- Complete accurate, detailed notebook entries promptly after any incident, to support the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
Person Specification
- Team player with an enthusiastic attitude.
- Able to work on own initiative.
- Flexible approach to work to suit business needs.
- Excellent written and verbal communication skills.
- Calm under pressure.
- Valid SIA Door Supervisor licence.
Health And Safety Responsibilities
- Follow group and company policies and procedures at all times.
- Report deficiencies in systems or equipment that may compromise service delivery or risk health, safety, or the environment.
- Use all work equipment and personal PPE properly, in accordance with training.
- Report any issues or training needs to your line manager or via the organisational incident reporting system.
Information Security
- Ensure compliance with Mitie’s information security procedures in all activities.
- Proactively identify and report security risks to your manager.
- Report actual and suspected security incidents.
Benefits Package
- Employee Shares Scheme
- Staff Retailer Discount
- Cabot Circus Discount Scheme
- Free Staff Parking
- Pension Scheme
- Extensive Training Package
- Childcare Vouchers
- Cycle to Work Scheme
- Give as you earn
- Salary Finance
- Competitive Holiday allowance
- Competitive Pay Rate
- Life Cover
- Share Incentive Plan
- Save as you earn
- Virtual GP
- Employee Assistance & Counselling
Additional Information
The job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The description may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments during the recruitment process, please let us know by emailing at [email protected].
Security Officer - Nights in Bristol employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - Nights in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Mitie and their values. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. Focus on how your skills align with the role of a Security Officer, especially around health and safety regulations.
✨Tip Number 3
Dress the part! For a Security Officer position, looking smart and professional is key. Make sure your outfit reflects the seriousness of the role and shows that you take pride in your appearance.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Security Officer - Nights in Bristol
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your relevant experience and skills in your application. We want to see how your background aligns with the responsibilities of a Security Officer, so don’t hold back on showcasing your expertise!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, less is often more!
Tailor Your Application: Take a moment to customise your application for this specific role. Mentioning the job title and key responsibilities shows us that you’ve done your homework and are genuinely interested in joining our team at Cabot Circus.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, it’s super simple – just a few clicks and you’re done!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Security Basics
Make sure you brush up on your knowledge of security operations, especially those relevant to the shopping centre environment. Familiarise yourself with common procedures, health and safety regulations, and fire alarm protocols. This will show that you're serious about the role and ready to hit the ground running.
✨Demonstrate Customer Care Skills
Since this role involves interacting with tenants and the public, be prepared to discuss how you would handle various situations with a customer care approach. Think of examples where you've diffused tense situations or provided excellent service, as this will highlight your ability to maintain professionalism under pressure.
✨Show Your Team Spirit
Being a team player is crucial in this role. Be ready to share experiences where you've worked collaboratively with others, especially in challenging situations. Highlight your flexibility and willingness to adapt to the needs of the business, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would respond to potential security threats or health and safety hazards. Practising these scenarios can help you articulate your thought process clearly and demonstrate your initiative and common sense.
