At a Glance
- Tasks: Welcome guests, handle complaints, and manage reception duties with a smile.
- Company: Leading facilities management company in vibrant Bristol.
- Benefits: Flexible hours, competitive pay, and a supportive team environment.
- Why this job: Be the face of our company and create memorable experiences for visitors.
- Qualifications: Strong communication skills and ideally two years in customer service.
- Other info: Join a dynamic team and help maintain our high standards.
The predicted salary is between 12 - 16 Β£ per hour.
A leading facilities management company in Bristol is searching for an experienced Receptionist to deliver outstanding customer service and efficiently manage reception duties. Youβll be responsible for welcoming guests, handling complaints, and maintaining professional relationships with clients.
The ideal candidate will possess strong communication skills, a team spirit, and ideally have two years of experience in customer service. This role requires you to manage multiple tasks effectively while ensuring an exceptional visitor experience. Join our team and contribute to maintaining our high standards.
Part-Time Receptionist & Guest Services Champion in Bristol employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Part-Time Receptionist & Guest Services Champion in Bristol
β¨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect with them and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice your communication skills! Since this role is all about delivering outstanding customer service, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
β¨Tip Number 3
Prepare some examples of how you've handled complaints or difficult situations in the past. This will demonstrate your problem-solving abilities and show that you can maintain professionalism under pressure.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed and shows that you're serious about joining our team as a Receptionist & Guest Services Champion.
We think you need these skills to ace Part-Time Receptionist & Guest Services Champion in Bristol
Some tips for your application π«‘
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to create a great experience for guests in your previous roles.
Keep It Professional Yet Friendly: Your written application should reflect the professional yet approachable vibe weβre after. Use a friendly tone while maintaining professionalism to show us you can connect with our clients.
Tailor Your Application: Donβt just send a generic application! Take the time to tailor your CV and cover letter to this specific role. Mention how your skills align with the responsibilities of managing reception duties and handling complaints.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you donβt miss out on any important updates from us!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
β¨Know the Company
Before your interview, take some time to research the facilities management company. Understand their values, services, and what sets them apart in Bristol. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
β¨Showcase Your Customer Service Skills
Since the role focuses on delivering outstanding customer service, prepare examples from your past experiences where you successfully handled guest interactions or resolved complaints. Highlight your communication skills and how you maintained professionalism under pressure.
β¨Demonstrate Team Spirit
This position requires a collaborative approach, so be ready to discuss how you've worked effectively within a team in previous roles. Share specific instances where you contributed to a positive team environment or helped colleagues achieve common goals.
β¨Prepare for Multi-Tasking Questions
Given the need to manage multiple tasks, think of scenarios where you successfully juggled various responsibilities. Be prepared to explain your strategies for staying organised and ensuring an exceptional visitor experience, even when things get busy.