At a Glance
- Tasks: Manage CCTV operations and ensure safety in a vibrant shopping centre.
- Company: Join a leading security firm with a focus on teamwork and innovation.
- Benefits: Enjoy competitive pay, flexible benefits, and extensive training opportunities.
- Other info: Dynamic work environment with opportunities for career progression and recognition.
- Why this job: Be at the forefront of security management and make a real difference.
- Qualifications: SIA CCTV Licence required; strong communication and organisational skills preferred.
The predicted salary is between 30000 - 40000 £ per year.
Control Room Shift Manager – CCTV – Cabot Circus Bristol
Pay Rate: £16.22 per hour. Shift pattern: 4 on 4 off rota (07:00‑19:00 & 19:00‑07:00). SIA CCTV Licence is essential for this role.
Benefits Package:
- Employee Shares Scheme
- Staff Retailer Discount
- Discount Scheme
- Free Staff Parking
- Pension Scheme
- Extensive Training Package
- Childcare Vouchers
- Cycle to Work Scheme
- Give as you earn
- Salary Finance
- Competitive Holiday allowance
- Life Cover
- Share Incentive Plan
- Save as you earn
- Virtual GP
- Employee Assistance & Counselling
Main Duties:
- Responsible for the ‘live' operation of the Mitie Team that manages the essential functions of all common and public areas of the shopping centre.
- The Client emergency and evacuation procedures.
- Officer time and attendance.
- Health, safety & welfare of the Mitie site-based team.
- Incidents that affect The Client and Mitie.
- Business Continuity Planning centred on the continued operation of the control room and shopping centre.
- Client building security and safety.
- Providing a high standard of response to telephone and email enquiries.
- Supervision & support for all Mitie on-site personnel.
- Provide timely and effective communication to all within the business including and up to the centre manager and client board level on incidents that occur on or affect the Centre.
- Update and collate incident information, Daily Reports and Flash reports.
- Serious incident tracking and management.
- Absence & lateness reporting.
- Systems Fault reporting.
- Incident management and direction of personnel with support of TL/SSM/SOM where and when applicable.
- Ensure all incidents are logged and managed effectively through to completion.
- Effectively communicate business issues to the relevant centre departments.
- Maintain the standards of the Security for access / egress and visitor regulation.
- To be fully conversant with the methods of working of all equipment and to ensure that it is of a standard and quality commensurate with the requirements of the property.
- Handle all day-to-day enquiries which arise from whatever source in respect of the daily operation of the security of the centre.
- To develop and maintain good working relations with applicable local agencies and services.
- Any other reasonable request from management or client.
- Entry, completion and checking of all accident and Health and Safety reports relating to AIR2 and Quooda.
- Ensure compliance with the CCTV Policy and audit trail.
- Ensure the issue of keys is in line with procedure and fully auditable.
Qualifications:
- SIA CCTV Licence is essential for the role.
- Enthusiastic and motivational.
- Punctual and reliable.
- Organised, able to make decisions.
- Honest, transparent and consistent.
- Gain and hold the respect of others.
- Have a flexible approach with a “can do” attitude.
- Good communication skills.
- Relevant industry experience while not essential is preferred, although it is expected that the candidate will be able to demonstrate an understanding of the unique features of the industry including licensing.
- Has the ability to contribute toward a team operation or can work on his own initiative.
- Able to communicate effectively and clearly at all levels within the organisation.
- A comprehensive working knowledge of all processes and procedures.
- Excellent report-writing and analytical skills with attention to detail.
- A positive attitude to dealing with people and taking on challenges.
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000 – giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know.
CCTV Control Room Shift Manager – 4 On/4 Off in Bristol employer: Mitie Cleaning & Hygiene Services
At Mitie, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and growth. Our CCTV Control Room Shift Manager role at Cabot Circus in Bristol comes with a competitive pay rate, extensive training opportunities, and a comprehensive benefits package including flexible working arrangements, staff discounts, and a share incentive plan. Join us to be part of a dynamic team where your contributions are recognised and rewarded, and where you can develop your career in a thriving environment.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Control Room Shift Manager – 4 On/4 Off in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Mitie. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to CCTV operations and team management. We want you to show off your knowledge and experience confidently!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and ready to take on the responsibilities of a Control Room Shift Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the Mitie team.
We think you need these skills to ace CCTV Control Room Shift Manager – 4 On/4 Off in Bristol
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your SIA CCTV Licence and any relevant experience in your application. We want to see how your skills match up with what we're looking for, so don’t hold back!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-structured application that’s easy to read.
Tailor Your Application:Take a moment to customise your application for this role. Mention specific duties from the job description that excite you and how you can contribute to our team at Cabot Circus.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a CCTV Control Room Shift Manager. Brush up on emergency procedures, incident management, and the importance of communication within the team. This will show that you understand the role and are ready to step in.
✨Showcase Your Skills
Highlight your SIA CCTV Licence and any relevant experience you have. Be prepared to discuss how your skills can contribute to maintaining safety and security at the shopping centre. Use specific examples from past roles to demonstrate your capabilities.
✨Be Punctual and Professional
Arrive on time and dress appropriately for the interview. Being punctual reflects your reliability, which is crucial for this role. A professional appearance will also help you make a great first impression.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, training opportunities, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
