At a Glance
- Tasks: Provide security and excellent customer service at Waitrose stores in Bristol.
- Company: Join Mitie, a leader in retail security with a focus on values.
- Benefits: Earn £16 per hour, enjoy paid breaks, and access great perks.
- Other info: Flexible benefits, high-street discounts, and opportunities for professional growth.
- Why this job: Protect people and assets while developing your skills in a dynamic environment.
- Qualifications: Previous security experience and a current SIA Licence required.
The predicted salary is between 33280 - 41600 € per year.
Location: Bristol Area
Payrate: £16.00 per hour (guaranteed hours per week, permanent location)
BREAKS PAID
Job Overview
Provide security and excellent customer service at Waitrose stores, protecting the store, its people, and assets while upholding Mitie and Waitrose values.
Responsibilities
- Ensure compliance with all policies, legal and regulatory requirements, and client expectations.
- Engage with National Operations Centre (NOC) and Mitie management, using technology such as body‑worn cameras and incident reporting devices.
- Carry out tasks and duties as defined in the Assignment Instructions (AI’s) and suggest improvements where appropriate.
- Operate a front‑line licence in Security Guarding or Door Supervision and maintain all required training and certifications.
- Monitor for, report and mitigate health & safety hazards and potential threats.
- Maintain professional conduct with customers and complete detailed incident reports promptly.
- Adhere to scheduled checks and call emergency services when necessary.
Qualifications
- Previous security experience.
- Current SIA Licence.
- Excellent communication skills at all levels.
- Energy, enthusiasm and a proactive attitude.
Training and Development
- Complete all required competency training and ongoing professional development courses.
- Renew licence 16 weeks before expiry.
- Utilise technology to achieve key objectives and improve job knowledge.
Benefits
- Company‑funded SIA licence renewal.
- Mitie benefits including Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance and childcare vouchers.
- Access to flexible benefits platform (Choices), including dental, dining, coffee clubs and more.
- High‑street discounts through MiDeals, cycle‑to‑work scheme, and life cover.
EEO Statement
We are an equal opportunity employer and encourage applications from all backgrounds.
Area Support officer Bristol employer: Mitie Cleaning & Hygiene Services
Mitie is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. As an Area Support Officer in Bristol, you will benefit from guaranteed hours, paid breaks, and a range of company-funded perks including SIA licence renewal and access to flexible benefits. Join us to be part of a team that values security, customer service, and continuous development in a dynamic retail environment.
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Area Support officer Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, check out Waitrose and Mitie's values. We want to see how you can fit in and contribute to their mission, so be ready to chat about how your experience aligns with their goals.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. We want you to feel confident when discussing your previous security experience and how you handle challenging situations.
✨Tip Number 3
Show off your tech skills! Since you'll be using body-worn cameras and incident reporting devices, be prepared to discuss your comfort level with technology. We love candidates who can adapt and use tools effectively.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we appreciate candidates who take initiative!
We think you need these skills to ace Area Support officer Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous security experience and any relevant qualifications, like your SIA Licence. We want to see how your skills match up with what we're looking for in an Area Support Officer.
Craft a Strong Cover Letter:Your cover letter is your chance to shine! Use it to showcase your energy, enthusiasm, and proactive attitude. Tell us why you’re excited about the role and how you can contribute to our team at Waitrose.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Stuff
Before the interview, make sure you understand the role of an Area Support Officer. Familiarise yourself with the responsibilities listed in the job description, especially around security protocols and customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Highlight your previous security experience during the interview. Be ready to discuss specific situations where you successfully managed security challenges or provided excellent customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Demonstrate Communication Skills
As communication is key in this role, practice articulating your thoughts clearly. Think about how you would engage with customers and colleagues, especially in high-pressure situations. You might even want to role-play common scenarios with a friend to build your confidence.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow and contribute to the company.
