At a Glance
- Tasks: Protect the store and its people while delivering top-notch customer service.
- Company: Join Waitrose, a trusted name in retail with a focus on security and safety.
- Benefits: Enjoy competitive pay, training support, and unique perks like Cycle to Work.
- Other info: Dynamic role with ongoing training and career development opportunities.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Previous security experience and an active SIA licence required.
The predicted salary is between 14.05 - 14.05 £ per hour.
- Store Protection Officer – Waitrose
- Payrate: £14.05 per hour
- Job Overview
- Protect the Waitrose store, its people, and assets by providing security and excellent customer service.
- Deliver the key values of Mitie and Waitrose using all technology provided and following ASCONE guidance.
- Participate in comprehensive training, including MAYBO, SIA licence renewal, and ongoing competency development.
Responsibilities
- Ensure compliance with all security policies and relevant UK law.
- Engage with the National Operations Centre (NOC) and use body‑worn camera and mobile devices for incident reporting.
- Complete tasks and duties as defined in the published Assignment Instructions.
- Monitor the site for health and safety hazards and report incidents promptly.
- Maintain professional conduct with customers and colleagues at all times.
- Call emergency services and the Communication Centre to report all incidents.
- Adhere to scheduled check calls and duty times.
Qualifications & Requirements
- Previous security experience.
- Active SIA licence.
- Excellent communication skills at all levels.
- Energy, enthusiasm, and a commitment to safety and customer service.
- Training & Development
- Complete all required competency training.
- Continue self‑development under the guidance of the Security Account Manager.
- Self‑renew licence at least 16 weeks before expiry.
- Security & Health & Safety
- Identify and report health and safety hazards immediately.
- Maintain awareness of potential threats and respond appropriately.
- Use common sense and initiative in threatening situations.
- Keep accurate incident notes for the Incident Report process.
- Demonstrate commitment to Mitie and the Client by keeping to schedules.
Benefits
- Save As You Earn, Cycle to Work, and Life Assurance.
- Company‑funded SIA licence renewal.
- Technology support including body‑worn camera and incident reporting device.
- Access to Mitie Stars recognition and potential cash prizes.
- #J-18808-Ljbffr
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
We think you need these skills to ace Store Protection Officer in Bournemouth
Security Compliance
SIA Licence
Incident Reporting
Health and Safety Awareness
Customer Service
Communication Skills
Problem-Solving Skills
