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For Companies At a Glance
- Tasks: Protect the store and provide excellent customer service while ensuring safety.
- Company: Join a leading security team at Waitrose with a focus on community.
- Benefits: Earn £16.00 per hour, enjoy paid breaks, and access flexible benefits.
- Other info: Great career growth opportunities and a supportive team culture.
- Why this job: Make a real difference in a dynamic environment while developing your skills.
- Qualifications: Previous security experience and an SIA License are required.
The predicted salary is between 33280 - 33280 £ per year.
Retail Security Officer role to protect the Waitrose store, its people, and/or assets by providing security and excellent customer service through Mitie and Waitrose key values.
Payrate: £16.00 per hour. Breaks paid. Guaranteed number of hours per week, permanent location.
Location: Bournemouth Area
What We Are Looking For:
- Previous security experience
- SIA License
- Excellent communication skills at all levels
- Energy and enthusiasm
Main Duties:
- Be aware of and ensure compliance with all policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully engage with National Operations Centre (NOC) and Mitie management and use of all technology provided, including body cams and mobile devices to aid in the reporting of all incidents.
- Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively review the published Assignment Instructions and familiarise yourself with changes to suggest amendments that improve service.
- To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out duties.
- Work in a systematic, methodical and orderly way.
Training:
- Fully and satisfactorily complete all required competency training.
- Undertake training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop knowledge through continual professional development.
- Renew your licence 16 weeks before expiry.
Security and Health & Safety:
- Look out for and immediately report Health & Safety hazards on site.
- Stay alert to threats or changes within the work environment and take action to reduce disruption, loss or damage.
- Maintain professional conduct in difficult situations and with challenging customers.
- Complete accurate incident notebooks promptly for the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- Ensure check calls are carried out at the allocated time slot as per Assignment Instructions (AI's).
- Call emergency services and the Communication Centre to report all incidents.
Benefits and Additional Information:
Our market-leading flexible benefits scheme provides a range of options including a virtual GP, Salary Finance for financial wellbeing, a Choices benefits platform, MiDeals discounts, cycle-to-work, life cover, Save As You Earn, and a Mitie Matching Share Plan. Recognition programs and career development opportunities are available.
Retail Area support officer in Bournemouth employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Area support officer in Bournemouth
✨Tip Number 1
Get to know the company! Research Waitrose and Mitie's values, and think about how your experience aligns with their mission. This will help you stand out during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since excellent communication is key for this role, try role-playing common interview scenarios with a friend. This will help you articulate your thoughts clearly and confidently when it counts.
✨Tip Number 3
Show your energy and enthusiasm! During interviews, let your passion for security and customer service shine through. Share specific examples of how you've gone above and beyond in previous roles to demonstrate your commitment.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for the Retail Area Support Officer position. Plus, it shows you're proactive and tech-savvy, which are great traits for this job!
We think you need these skills to ace Retail Area support officer in Bournemouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous security experience and any relevant qualifications, like your SIA License. We want to see how your skills align with the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the Retail Area Support Officer role and how you embody the values of Mitie and Waitrose. Keep it engaging and personal – we love a bit of personality!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Stuff
Before the interview, make sure you’re familiar with the key responsibilities of a Retail Area Support Officer. Brush up on your knowledge of security protocols, customer service standards, and the specific policies of Waitrose and Mitie. This will show that you’re serious about the role and ready to hit the ground running.
✨Show Off Your Communication Skills
Since excellent communication is a must for this role, practice articulating your thoughts clearly and confidently. Think of examples from your previous experience where you successfully handled difficult situations or communicated effectively with customers and colleagues. This will help demonstrate your fit for the position.
✨Be Prepared for Scenario Questions
Expect to be asked how you would handle specific security scenarios or customer interactions. Prepare by thinking through potential situations you might face on the job and how you would respond. This shows that you can think on your feet and are ready for the challenges of the role.
✨Demonstrate Your Enthusiasm
Energy and enthusiasm can set you apart from other candidates. During the interview, express your passion for security and customer service. Share why you want to work for Waitrose and Mitie specifically, and how you align with their values. A positive attitude can go a long way!