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For Companies At a Glance
- Tasks: Provide care to immigration residents while ensuring safety and security at Birmingham Airport.
- Company: Join Mitie, a leading facilities management company with a diverse team.
- Benefits: Enjoy competitive pay, free training, discounts, and a generous holiday allowance.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Must be over 21, hold a valid UK passport, and have a full UK driving licence.
- Other info: Flexible shifts with opportunities for career growth and development.
The predicted salary is between 12 - 16 £ per hour.
Better places, thriving communities. Detainee Custody Officer – Birmingham Airport Based. Join Us and Make a Difference. £14,410.50 based on 21 hours per week.
Who we’re looking for
We’re looking for respectful, caring, and resilient individuals to join our team. If you have:
- Strong communication and interpersonal skills
- A calm and non-judgemental approach
- Great problem-solving abilities
- The ability to stay composed under pressure
Role & Responsibilities
As an In-Country Escorting DCO at Birmingham Airport, you’ll be responsible for:
- Providing care to immigration residents in a fixed location
- Maintaining high security and safety standards while treating residents with dignity and respect
This role requires flexibility, as you will work a mix of day and night shifts, covering a 24/7, 365-day operation.
Essential requirements
To apply, you must:
- Be a UK Citizen, a Commonwealth Citizen with indefinite leave to remain (not through marriage), or an EEA Citizen
- Hold a valid UK passport (expired visas in out-of-date passports cannot be accepted)
- Have lived in the UK continuously for the past 3 years, with no single absence over 3 months
- Pass an Enhanced DBS check, employer referencing (last 5 years), and Counter-Terrorist Check (CTC) vetting
- Hold a full UK manual driving licence (at least 12 months of experience)
- Have fewer than 7 points on your licence and no driving bans in the last 12 months
- Be over 21 years of age
Important: If you do not have a valid UK passport and a full UK manual car driving licence, we cannot proceed with your application.
Application process
Successful candidates will be invited to an assessment process which includes:
- Interview
- Capability assessments
- Full vetting screening
Ready to take the next step? Apply now and start your journey with us.
Benefits & training
Our market-leading offering provides benefits that suit your lifestyle. Highlights include:
- 4-week fully paid training course
- On-going on-the-job mentoring and assessments leading to an accredited Level 3 Apprenticeship in Detention and Custody
- Free parking and uniform
- Access to online GP services, salary-finance options, and a generous holiday allowance
- Pension and life assurance
- Rewards & Recognition scheme with monthly prizes and a £10,000 year-end prize (top prize)
- Discounts on cinema, online shopping, leisure memberships, holidays, and health & wellbeing benefits
- Blue Light discount card available for DCOs
Continued development & inclusion
We provide diverse training and development through a wide selection of learning resources. We are committed to inclusive recruitment and accessible processes. If you have a disability or long-term condition and need reasonable adjustments, please let us know by emailing us.
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, with clients ranging from household names in banking to critical government sites, hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.
Apply Now
Part Time Detention Custody Officer - Birmingham AP employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Detention Custody Officer - Birmingham AP
✨Tip Number 1
Get to know the company! Research Mitie and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Detainee Custody Officer, strong interpersonal skills are key. Try role-playing interview scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Stay calm under pressure! Think of examples from your past experiences where you've handled stressful situations effectively. This will demonstrate your resilience and problem-solving abilities during the assessment process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and ready to take the next step in your career with us at Mitie.
We think you need these skills to ace Part Time Detention Custody Officer - Birmingham AP
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us your unique qualities and experiences that make you a great fit for the role.
Tailor Your Application: Make sure to customise your application to highlight how your skills match what we're looking for. Use keywords from the job description, like 'strong communication' and 'problem-solving abilities', to show us you’re the right person for the job.
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by keeping your sentences short and to the point. Avoid jargon and focus on what’s important – your relevant experience and skills.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and straightforward – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Detention Custody Officer. Familiarise yourself with the key skills required, such as strong communication and problem-solving abilities. This will help you demonstrate how your experience aligns with what they’re looking for.
✨Showcase Your Resilience
Given the nature of the role, it’s crucial to convey your ability to stay composed under pressure. Prepare examples from your past experiences where you successfully managed stressful situations. This will highlight your resilience and calm approach, which are essential for this position.
✨Emphasise Respect and Dignity
The job requires treating residents with dignity and respect. Be ready to discuss how you’ve handled sensitive situations in the past. Share stories that reflect your caring attitude and non-judgemental approach, as these qualities are vital for success in this role.
✨Prepare for Flexibility Questions
Since the role involves working a mix of day and night shifts, be prepared to discuss your availability and flexibility. Think about how you can manage your time effectively and ensure you can meet the demands of a 24/7 operation. This will show your commitment to the role.
