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- Tasks: Ensure a safe shopping environment while delivering top-notch customer service.
- Company: Join Mitie, a leading facilities management company with a global presence.
- Benefits: Enjoy competitive pay, paid breaks, and access to fantastic employee perks.
- Why this job: Make a real difference in your community by enhancing safety and security.
- Qualifications: SIA licence preferred; training available for the right candidates.
- Other info: Great opportunities for progression and development in a supportive team.
The predicted salary is between 22000 - 26000 £ per year.
Pay Rate: £12.60
Shifts: Various shifts (to be discussed at interview)
Coverage Areas: Bedford, Tavistock, Kempston, Biggleswade, Fairfield, Hitchin, Stevenage, Corey’s Mill, Letchworth
Mitie is looking for a Retail Security Officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.
Qualifications:
- Current SIA licence or SIA certificates (training can be provided in some circumstances).
- Full 5‑year checkable employment/education history.
Main Duties:
- To deliver industry leading customer service
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits:
- Contracted hours
- Annual leave entitlement
- Pension and life insurance schemes
- Free uniform supplied
- SIA Re‑licencing programme
- Comprehensive induction and training programme
- Access to Mitie’s outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
Seniority Level: Entry level
Employment Type: Full‑time
Industry: Facilities Services
Company Overview: Since 1987, Mitie has 76,000 employees maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving household names in banking, critical government sites, hospitals and schools.
Relief Retail Security Officer in Bedford employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Retail Security Officer in Bedford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mitie and its values. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills can contribute to creating a safe shopping environment and delivering top-notch customer service.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent Mitie well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a fantastic fit!
We think you need these skills to ace Relief Retail Security Officer in Bedford
Some tips for your application 🫡
Show Off Your Customer Service Skills: In your application, make sure to highlight any experience you have in delivering top-notch customer service. We want to see how you can create a safe and welcoming environment for customers and colleagues alike.
Be Clear About Your Qualifications: If you have a current SIA licence or relevant certificates, shout about it! If not, don’t worry – just mention your willingness to undergo training. We appreciate honesty and enthusiasm!
Tailor Your Application: Take a moment to read through the job description and align your skills and experiences with what we’re looking for. A personalised application shows us you’re genuinely interested in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Role
Make sure you understand the responsibilities of a Relief Retail Security Officer. Familiarise yourself with the key duties like delivering exceptional customer service and conducting store patrols. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on customer interaction, prepare examples of how you've provided excellent customer service in the past. Think about situations where you’ve resolved conflicts or ensured a safe environment for customers.
✨Understand the Importance of Safety
Be ready to discuss how you would contribute to creating a safe shopping environment. Brush up on your knowledge of crime prevention strategies and how you can use tools like CCTV effectively. This shows that you take the role seriously and are proactive about safety.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the training programme, the team you'll be working with, or how success is measured in this role. It shows your interest and helps you gauge if the company is the right fit for you.