At a Glance
- Tasks: Ensure a safe shopping environment while delivering top-notch customer service.
- Company: Join Mitie, a leader in retail security with a focus on safety and support.
- Benefits: Enjoy competitive pay, annual leave, pension schemes, and free uniform.
- Other info: Flexible shifts, paid breaks, and great opportunities for career growth.
- Why this job: Make a real difference in your community by keeping customers and colleagues safe.
- Qualifications: SIA licence preferred; training available for the right candidates.
The predicted salary is between 30000 - 40000 € per year.
Mitie is looking for a Retail Security Officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.
Various Shifts
Shifts to be discussed at interview.
Qualifications & Requirements
It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided). It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.
Main Duties
- Deliver industry leading customer service
- Deter violence and public order offences
- Conduct patrols of the store
- Utilise CCTV systems to reduce crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a working relationship to support the reduction of crime in store
- Wear Body Worn CCTV to support reduction of crime and increase colleague and customer safety
Benefits to Working with Mitie
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re-licencing programme
- Comprehensive induction and training programme
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
EEO Statement
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make reasonable adjustments during the recruitment process, please let us know by emailing at.
Retail Security Officer in Attleborough employer: Mitie Cleaning & Hygiene Services
Mitie is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture where safety and customer service are paramount. As a Retail Security Officer at Sainsbury's in Attleborough, you will benefit from competitive pay, comprehensive training, and opportunities for career progression, all while enjoying perks such as paid breaks and access to a range of employee benefits. Join us to make a meaningful impact in creating a secure shopping environment for our customers and colleagues.
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer in Attleborough
✨Tip Number 1
Get to know the company! Research Mitie and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills. As a Retail Security Officer, you'll need to deliver top-notch service while keeping everyone safe. Role-play scenarios with friends or family to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info about the role and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Mitie and ready to take the next step in your career.
We think you need these skills to ace Retail Security Officer in Attleborough
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight any experience you have in delivering top-notch customer service. We want to see how you can create a safe and welcoming environment for our customers!
Be Clear About Your Qualifications:If you've got an SIA licence or relevant certificates, shout about it! If not, don’t worry – just mention your willingness to undergo training. We appreciate honesty and clarity in your application.
Detail Your Work History:Remember, we need a full 5-year checkable employment/education history. So, be thorough and include all relevant roles. This helps us understand your background and suitability for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Retail Security Officer. Familiarise yourself with how to deliver exceptional customer service while ensuring safety. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Highlight Relevant Experience
Prepare examples from your past work or education that demonstrate your ability to deter crime and handle public order offences. If you've worked in security or customer service before, be ready to discuss specific situations where you made a positive impact.
✨Showcase Your Communication Skills
As a Retail Security Officer, liaising with store management and the police is crucial. Practice articulating your thoughts clearly and concisely. You might even want to role-play common scenarios with a friend to boost your confidence.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme, how they support their officers, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
