At a Glance
- Tasks: Help manage a vibrant leisure centre and lead cleaning and reception teams.
- Company: Join a dynamic team at a popular leisure centre in East Leake.
- Benefits: Enjoy a competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Be part of an inclusive team that values diversity and promotes wellbeing.
- Why this job: Make a difference in your community while developing valuable management skills.
- Qualifications: Experience in a similar role and strong communication skills are essential.
The predicted salary is between 25000 - 30000 € per year.
Location: East Leake, Loughborough
Working Hours: 37.5 hours per week
Responsibilities:
- Assist in delivering the leisure service for the client, including opening or closing the centre on a rotating shift pattern.
- Manage cleaning and reception teams to maintain high standards and support the Activ Kidz brand.
- Ensure the centre is clean and presentable and manage new and existing bookings, including invoicing.
- Assist in all aspects of health and safety within the centre and deliver monthly toolbox talks to staff.
- Log annual leave, sickness and perform line manager responsibilities for the cleaning and reception teams.
- Assist with marketing plans for the centre in collaboration with the Leisure Centre Manager.
- Open and close the facility on time in accordance with site procedures.
- Complete monthly analysis of customer comments and recommend improvements.
- Provide cover to the FM team for locking and unlocking school facilities.
Essential Qualifications:
- NPLQ and Pool Plant Qualification
Desirable Qualifications:
- Gym Level 2
- ASA Level 2 Swim Teaching Qualification
Additional Requirements:
- Applicants must have relevant experience in a similar role and excellent Microsoft Office skills (Word, Excel, PowerPoint).
- Strong written and verbal communication skills, excellent customer service, time-management skills and the ability to prioritise a changing workload are also required.
Safeguarding and DBS:
Mitie is committed to safeguarding and promoting the welfare of children and young people. Successful candidates will be subject to an enhanced DBS check and satisfactory references. If you work in regulated activity you are subject to the following: It is a criminal offence for people barred from working regulated activity to apply for roles that require them to work unsupervised with that group. This post is exempt from the Rehabilitation of Offenders Act 1974; Mitie may ask applicants to declare all convictions and cautions.
Inclusive Recruitment:
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition requiring reasonable adjustments during recruitment, please let us know.
Assistant Manager employer: Mitie Cleaning & Hygiene Services
As an Assistant Leisure Centre Manager at our East Leake facility, you will join a vibrant team dedicated to delivering exceptional leisure services in a supportive and inclusive environment. We prioritise employee growth through ongoing training and development opportunities, ensuring you can advance your career while contributing to the well-being of our community. With a strong focus on teamwork and customer satisfaction, we offer a dynamic workplace where your contributions are valued and recognised.
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow leisure centres and related organisations on social media. Engage with their posts and share your thoughts. This not only shows your interest but can also help you get noticed by potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions related to management and customer service. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role. Highlight your relevant experience in managing teams and delivering excellent customer service, as these are key for us at StudySmarter.
Show Off Your Skills:Don’t forget to showcase your Microsoft Office skills! We love seeing candidates who can confidently use Word, Excel, and PowerPoint, so make sure to mention any specific projects or tasks where you’ve used these tools.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the leisure industry and how your experience aligns with our values at StudySmarter. Keep it engaging and personal!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Assistant Leisure Centre Manager. Familiarise yourself with the key tasks like managing cleaning and reception teams, handling bookings, and ensuring health and safety standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to ensure customer satisfaction. This will demonstrate your ability to maintain high standards and support the Activ Kidz brand.
✨Prepare for Health and Safety Questions
Given the importance of health and safety in this position, brush up on relevant regulations and best practices. Be ready to discuss how you would conduct toolbox talks and manage safety protocols. This shows that you take these responsibilities seriously and are proactive about creating a safe environment.
✨Demonstrate Your Team Management Skills
As you'll be managing teams, think about your leadership style and how you motivate others. Prepare to share examples of how you've successfully managed a team in the past, including how you handle conflicts or performance issues. This will highlight your capability to perform line manager responsibilities effectively.
