At a Glance
- Tasks: Support the management of facilities and ensure top-notch service delivery across multiple sites.
- Company: Join Mitie, a leading facilities management company with a commitment to excellence.
- Benefits: Enjoy flexible benefits, financial wellbeing support, and high street discounts.
- Other info: Join a diverse team dedicated to continuous improvement and employee recognition.
- Why this job: Make a real impact in facilities management while developing your career in a supportive environment.
- Qualifications: Experience in facilities management and people management is essential.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Join to apply for the Assistant Facilities Manager role at Mitie Cleaning & Hygiene Services.
The Assistant FM will provide support to the Contract Manager and Facility Managers in the management and delivery of contractual obligations and client expectations. Monitor and report on Service Delivery performance monthly or as requested by the client. Provide support to the cleaning supervisors across the 5 sites ensuring consistency of delivery. The successful candidate will be required to complete a security check prior to appointment.
Main duties
- Undertake successfully all training required to deliver the AFM role and promote core skills training and communication within the teams.
- Adhere to Mitie Quality, Safety, Health and Environmental policies and procedures, ensuring all sites are fully compliant.
- Audit all service streams, including cleaning, catering, grounds, security, and site teams regularly to allow monitoring and feedback against the contract and relevant SLAs.
- Assist in the planning of periodic cleans and planned works ensuring schedules are updated accordingly.
- Assist in performance management requirements within the cleaning team offering support and advice to site cleaning supervisors.
- Work alongside Site Managers to report and remedy any maintenance requirements identified during audits.
- Promote the need for security – locking doors, following lost property procedures etc.
- Have a full knowledge and understanding of the cleaning service and schedules including the agreed work specification and time allocated to facilities.
- Support in the validation and submission of time management systems.
- Ensure sufficient supplies and maintenance of cleaning equipment, materials and approved chemicals used by Mitie.
- Support in the completion of Capex submissions in order to maximise equipment availability and innovations.
- Complete weekly hazard spotting and upload into the system whilst promoting the LiveSafe culture.
- Ensure Safeguarding Policies are always adhered to and raise any concerns in line with the Mitie policy.
- Ensure contractors and external visitors comply with security and health and safety while on school premises.
- Build positive and productive working relationships with all customers, delivering excellent customer service and seeking ways to continuously improve and exceed expectations.
- To undertake any other related duties which are within the job holder\'s capability, according to the needs of the business.
What we are looking for
- Some experience within Facilities Management.
- People management experience is essential.
- Soft services experience is preferred.
- Qualifications of soft services would be advantageous.
- Strong level of auditing experience.
- Reliable and hardworking with a professional attitude.
- Good general experiences/knowledge with IT skills beneficial.
- Capable of working to their own initiative where appropriate.
- Strive for continuous improvements in service delivery.
Mitie is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references.
If you are working in regulated activity please note that you are subject to the following:
- It is a criminal offence for people who are barred from working regulated activity to apply for roles that require them to work unsupervised with that particular group (i.e. vulnerable adults, children or both).
- This post is exempt from the Rehabilitation of Offenders Act 1974 and Mitie is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are \"spent\" unless they are \"protected\" under the DBS filtering rules) in order to assess their suitability to work with children or vulnerable adults.
Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Harnaik Sahdra at Harnaik.sahdra@mitie.com.
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
Seniority level: Mid-Senior level | Employment type: Full-time | Job function: Management and Manufacturing | Industries: Facilities Services
Assistant Facilities Manager in Oldbury employer: Mitie Cleaning & Hygiene Services
Mitie Cleaning & Hygiene Services is an exceptional employer that prioritises employee well-being and professional growth. With a strong commitment to training and development, employees are encouraged to enhance their skills while enjoying a range of benefits including flexible lifestyle options, financial assistance, and recognition programmes. The inclusive work culture fosters collaboration and innovation, making it an ideal place for those seeking a meaningful career in facilities management.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Facilities Manager in Oldbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by researching Mitie and its values. Understand their approach to facilities management and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your soft skills! As an Assistant Facilities Manager, people management is key. Be ready to share examples of how you've successfully led teams or improved service delivery in past roles during your interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Mitie team and are keen on being part of our mission.
We think you need these skills to ace Assistant Facilities Manager in Oldbury
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Assistant Facilities Manager role. Highlight your relevant experience in facilities management and people management, as well as any soft services qualifications you might have.
Showcase Your Skills:Don’t forget to emphasise your auditing experience and IT skills. We want to see how you can contribute to our commitment to quality and safety, so be specific about your past achievements in these areas.
Be Professional Yet Personable:While we appreciate professionalism, we also value a friendly approach. Use a conversational tone in your application to reflect your ability to build positive relationships with clients and team members.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Stuff
Make sure you have a solid understanding of the facilities management sector, especially in soft services. Brush up on your knowledge about cleaning schedules, service delivery performance, and compliance with health and safety policies. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Showcase Your People Skills
As an Assistant Facilities Manager, you'll be working closely with teams and clients. Be ready to discuss your experience in people management and how you've successfully built relationships in previous roles. Share specific examples of how you've supported teams or improved service delivery through effective communication.
✨Prepare for Auditing Questions
Given the emphasis on auditing in the job description, expect questions around your auditing experience. Think of instances where you've conducted audits, identified issues, and implemented solutions. Being able to articulate this clearly will demonstrate your capability in maintaining high standards across service streams.
✨Emphasise Continuous Improvement
Mitie values continuous improvement, so be prepared to discuss how you've contributed to enhancing service delivery in past roles. Bring examples of initiatives you've led or participated in that resulted in better efficiency or customer satisfaction. This will align well with their commitment to excellence.
