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For Companies At a Glance
- Tasks: Provide top-notch admin support to the Armed Forces, managing travel and personnel data.
- Company: Join Mitie, a leading facilities management company with 76,000 employees globally.
- Benefits: Enjoy flexible benefits, discounts, and a virtual GP for you and your family.
- Why this job: Be part of a diverse team making a real impact while developing your career.
- Qualifications: Must have admin experience, strong communication skills, and be IT literate.
- Other info: This role requires MOD security clearance; UK residency for 3-10 years is essential.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Better places, thriving communities. Job Title: Administrator – Personnel Office
Position Type: Permanent
Type of Employment: Full Time
Hours: 37.5 hours per week
Location: HMS Raleigh, Trevol Road, Torpoint, Cornwall, England, PL11 2PD
An opportunity to join an experienced, versatile team, delivering first class administration services to our world class Armed Forces personnel.
Main Responsibilities
- Provide a dedicated day-to-day focal point for the personnel administration, including a direct customer interfaces and liaison with co-ordinators and line managers.
- Arrange travel utilising an online booking system, and liaising with booking companies, co-ordinators and travellers.
- Collate and maintaining budgetary-related information.
- Maintain and protect personnel-related data.
- Data input, updating the joint-Service administration system.
- Assessing entitlement to pay, allowances, expenses, promotion, awards and more.
- Ensure all activities are carried out in full compliance with current Health and Safety Regulations and the General Data Protection Regulations.
- Undertake any additional tasks as determined by the Line Manager, including support/cover for other staff.
What We Are Looking For
The successful candidate will be well-organised, precise, confident with credible communication skills readily able and willing to contribute at all levels. In addition, the individual will be versatile, intuitive, and professional with good judgement and absolute integrity. Pro-active and persuasive when required and responsive to changing needs of the business and demands of the customer, while remaining calm under pressure and self-motivated, the incumbent will be reliable and well presented, giving a positive image of MITIE company values. In addition, the following is needed.
- Administration experience with good organisational and motivational skills and a high degree of integrity.
- Proven track record of delivering quality administration and service with customer facing experience.
- Persuasive and credible verbal and written communicator with the ability to develop close working relationships.
- IT literate with a good working knowledge of MS Office applications.
- Conversant/knowledge of MOD personnel administration applications and systems (desirable).
- Proactive approach and the ability to embrace and lead on change.
- Ability to manage short notice changes to requirements and deadline.
- Good standard of education.
Additional Information
MOD security clearance and DBS Standard required. To meet national security vetting requirements, you will normally need to have been resident in the UK for at least 3 years to gain a Counter Terrorist Check, 5 years for Security Clearance and 10 years for Developed Vetting prior to the date of application. All Developed Vetted posts are required to be UK Nationals.
Required To Wear Approved Company Work Wear.
Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team. Together our diversity makes us stronger.
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Administrator – Personnel Office employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator – Personnel Office
✨Tip Number 1
Familiarise yourself with the specific administration systems used in the MOD. Understanding these systems can give you a significant edge during the interview process, as it shows your proactive approach and readiness to hit the ground running.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in previous roles. This will demonstrate your ability to handle the diverse responsibilities of the Administrator role effectively.
✨Tip Number 3
Network with current or former employees of Mitie Cleaning & Hygiene Services. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 4
Prepare to discuss how you would handle pressure and tight deadlines. Think of specific scenarios where you've successfully navigated challenging situations, as this aligns with the job's requirements for remaining calm and self-motivated.
We think you need these skills to ace Administrator – Personnel Office
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administration experience and skills that align with the responsibilities outlined in the job description. Emphasise your organisational abilities, attention to detail, and any experience with personnel administration.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying to Mitie Cleaning & Hygiene Services. Mention specific aspects of the role that excite you and how your background makes you a great fit for the team.
Highlight IT Proficiency: Since the role requires strong IT skills, particularly with Microsoft Office applications, be sure to mention your proficiency in these tools. Provide examples of how you've used them effectively in previous roles.
Demonstrate Communication Skills: Given the importance of credible communication in this role, include examples in your application that demonstrate your ability to communicate effectively, both verbally and in writing. This could be through past experiences or specific projects.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Showcase Your Organisational Skills
As an Administrator in the Personnel Office, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to handle the diverse responsibilities of the role.
✨Familiarise Yourself with Relevant Systems
Since the role involves using various administration systems, it’s beneficial to brush up on your knowledge of Microsoft Office applications and any MOD personnel administration systems. Mentioning your familiarity with these tools can set you apart from other candidates.
✨Prepare for Customer Interaction Scenarios
The position requires a strong customer-facing service approach. Think of situations where you've effectively communicated with clients or colleagues, especially under pressure. Be ready to discuss how you maintained professionalism and resolved issues.
✨Demonstrate Your Integrity and Professionalism
Integrity is crucial in this role, especially when handling sensitive personnel data. Be prepared to discuss how you’ve upheld confidentiality and made ethical decisions in previous positions. This will show that you align with the company’s values.
