Administrator (Part-time)

Better places, thriving communities. This is a fantastic opportunity to join RHI Industrials Ltd, a successful security company who specialise in Security / Access Control Systems to some of the UK's largest Utility companies across the UK, to join as an ambitious Administrator and help to develop the business during an exciting phase of growth.

The administrator will be working at our Head Offices in Matfen, Newcastle Upon Tyne NE20 0RQ. The offices are located around 15 mins from Hexham and 30 minutes from Newcastle City Centre. This position is a part time role of around 20hrs a week. We are flexible in terms of working arrangements, so the hours can be spread across 5 half days, 2/3 days a week or whatever else suits the successful candidate.

Essential Competencies

• Excellent communication and interpersonal skills
• Organisational skills
• IT literate with good typing skills and confident using a range of Microsoft Office programmes including Outlook, Word and Excel.
• Time management skills and the ability to prioritise their workload effectively
• Customer service skills
• Problem‑solving skills and the ability to come up with creative solutions to issues
• Able to work with a team, take direction from others and collaborate effectively
• Must be willing to help out their admin colleagues during periods of heavy workload.

Role & Responsibilities

• Assisting other administrators during times of heavy workload / backlogs.
• Answering incoming telephone calls
• Email communications to clients and to employees.
• Database entry
• Updating spreadsheets
• General office upkeep

Benefits

• Our market‑leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. You can get expert advice by video or phone without having to leave your home.
• We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
• When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices.
• We give you access to high street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform. And we have a cycle‑to‑work scheme.
• Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
• We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
• Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

EEO Statement

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at.