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- Tasks: Schedule site appointments and coordinate with teams to ensure timely project completion.
- Company: Join a forward-thinking company dedicated to thriving communities.
- Benefits: Real Living Wage, virtual GP service, financial wellbeing support, and high street discounts.
- Other info: Enjoy recognition through Mitie Stars and opportunities for career growth.
- Why this job: Make a difference in community planning while developing your organisational skills.
- Qualifications: Strong IT skills and excellent communication abilities are essential.
The predicted salary is between 30000 - 40000 £ per year.
Better places, thriving communities.
Location: Highburton, West Yorkshire, HD8 0QS
Hours: 40 hours per week
Responsibilities
- Schedule site appointments with site managers, client contacts or residents via phone, email, portals and other client‑specific processes.
- Proactively review upcoming programmes and coordinate site visits to meet agreed timelines.
- Liaise with surveyors, laboratories and internal teams to ensure works are completed within required timeframes.
- Maintain accurate data and records using spreadsheets, online portals and in‑house systems.
- Monitor client KPIs, manage programmes and promptly respond to or escalate client queries as required.
Qualifications
- Strong IT skills, including Excel, Outlook, Word and database systems.
- Excellent organisational, administration and communication skills, with the ability to work calmly under pressure.
- A proactive, reliable approach with strong attention to detail and a customer‑focused mindset.
Benefits
- We are an accredited Real Living Wage Employer.
- We provide a virtual GP service and financial wellbeing assistance through our Salary Finance scheme.
- Employees can access high street discounts through our MiDeals platform and participate in a cycle‑to‑work scheme.
- Life cover of up to four times your salary is available.
- We also offer enhanced pension contributions, a save‑as‑you‑earn scheme and a Mitie Matching Share Plan.
- Mitie awards employees with Mitie Stars as recognition for their hard work.
- Our commitment to inclusive recruitment means we provide reasonable adjustments for applicants with disabilities or other conditions.
Contact Priyanka Deokar (priyanka.deokar@mitie.com) for assistance.
Account Support employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Support
✨Tip Number 1
Get to know the company! Research Mitie and understand their values, especially their commitment to fair pay and community. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves liaising with various stakeholders, make sure you can clearly articulate your thoughts. Try mock interviews with friends or use online platforms to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare a few examples of how you've successfully managed schedules or projects in the past. This will demonstrate your proactive approach and attention to detail, which are key for the Account Support role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you on their radar.
We think you need these skills to ace Account Support
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Support role. Highlight your relevant experience with scheduling, communication, and IT skills, as these are key to what we’re looking for.
Show Off Your Organisational Skills: In your application, give examples of how you've successfully managed multiple tasks or projects. We love seeing candidates who can juggle responsibilities while keeping everything on track!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Account Support position. Familiarise yourself with scheduling processes, client interactions, and data management. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your IT Skills
Since strong IT skills are crucial for this job, be prepared to discuss your experience with Excel, Outlook, and other relevant software. You might even want to bring examples of how you've used these tools effectively in past roles. This will demonstrate your capability and readiness to hit the ground running.
✨Demonstrate Your Organisational Skills
The ability to stay organised is key for this role. Think of specific examples from your previous jobs where you successfully managed multiple tasks or projects under pressure. Sharing these stories will highlight your organisational prowess and reassure the interviewer that you can handle the demands of the position.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, or specific challenges the role might face. This not only shows your interest but also helps you gauge if the company is the right fit for you.