At a Glance
- Tasks: Protect customers and assets while ensuring safety and compliance.
- Company: Join a leading security firm with a focus on flexibility and growth.
- Benefits: Enjoy flexible shifts, health perks, discounts, and professional development opportunities.
- Other info: Inclusive recruitment process with support for applicants with disabilities.
- Why this job: Make a real impact in a dynamic environment while developing your skills.
- Qualifications: Previous security experience and a valid SIA licence required.
The predicted salary is between 24000 - 30000 £ per year.
Responsibilities
- Protect customer’s property, people, and assets following Assignment Instructions (AI’s) and any changes.
- Deliver results meeting or exceeding KPIs and Service Level Agreements to aid contract retention.
- Fully complete all tasks and duties on site as defined in AI’s.
- Review and suggest amendments to AI’s to improve service level.
- Ensure compliance with all policies, legal and regulatory requirements, and industry legislation (front‑line licence and CCTV PSS SIA Licence).
- Follow all instructions and procedures without unnecessarily challenging authority.
- Maintain professional conduct in challenging situations and with customers.
- Use technology to achieve key work objectives and develop knowledge through ongoing professional development.
- Look out for and report health & safety hazards promptly.
- Use common sense and initiative to involve others if a situation becomes threatening.
- Complete accurate, detailed notebook entries after any incident for the incident report process.
- Ensure check calls are carried out at the allocated time slots as stipulated in the AI’s.
- Call emergency services and the Communication Centre to report incidents.
Training and Development
- Fully and satisfactorily complete all required competency training.
- Attend additional training as directed to ensure continuous self‑development.
- Renew licences 16 weeks before expiry.
Qualifications
- Previous security experience.
- Valid SIA licence.
- SC clearance desirable.
Benefits
- We offer a flexible benefits scheme, including virtual GP, salary finance, dental insurance, meals vouchers, technology discounts, cycle‑to‑work, high‑street discounts, life cover, savings plans, Mitie Matching Share Plan and recognition such as Mitie Stars.
EEO Statement
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition, please let us know so we can make reasonable adjustments.
Retail Security Officer — Flexible Shifts & Impact in Aberdare employer: Mitie Cleaning & Hygiene Services
As a Retail Security Officer with us, you'll be part of a dynamic team dedicated to safeguarding our customers' assets while enjoying a flexible work schedule that fits your lifestyle. We pride ourselves on fostering a supportive work culture that prioritises professional development and offers a comprehensive benefits package, including health and wellness perks, technology discounts, and recognition programmes. Join us in a role where your contributions are valued, and you can make a real impact in a vibrant retail environment.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer — Flexible Shifts & Impact in Aberdare
✨Tip Number 1
Network like a pro! Reach out to folks in the security industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Practice your interview skills! Get a mate to throw some common questions your way, especially those related to handling challenging situations. We want you to shine when it comes to showcasing your experience and professionalism.
✨Tip Number 3
Stay updated on industry trends and regulations. Knowing the latest in security practices will not only boost your confidence but also impress potential employers. Plus, it shows you're committed to ongoing professional development!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Retail Security Officer — Flexible Shifts & Impact in Aberdare
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in security. We want to see how your skills align with the responsibilities listed in the job description, so don’t hold back!
Showcase Your Qualifications:Don’t forget to mention your valid SIA licence and any other relevant qualifications. If you have SC clearance, make sure to include that too! We love seeing candidates who are fully prepared.
Be Professional and Clear:When writing your application, keep it professional but also clear and concise. We appreciate straightforward communication, so avoid jargon and get straight to the point about your experience and skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Responsibilities
Make sure you understand the key responsibilities of a Retail Security Officer. Familiarise yourself with protecting property, people, and assets, as well as the importance of following Assignment Instructions (AI’s). This will show that you're serious about the role and ready to meet or exceed KPIs.
✨Demonstrate Professional Conduct
Prepare to discuss how you maintain professionalism in challenging situations. Think of examples where you've handled difficult customers or emergencies calmly and effectively. This will highlight your ability to follow procedures and manage stress.
✨Showcase Your Tech Savvy
Since technology plays a big role in security, be ready to talk about any relevant tech skills you have. Whether it's using CCTV systems or reporting incidents accurately, demonstrating your comfort with technology can set you apart from other candidates.
✨Continuous Learning Mindset
Express your commitment to ongoing professional development. Mention any previous training you've completed and your willingness to attend additional training sessions. This shows that you're proactive about keeping your skills sharp and staying compliant with industry regulations.
