Mitie is seeking a Customer Service Advisor to join the Technical Services Operations Helpdesk in Manchester. The role focuses on delivering facilities management support and exceptional customer service on a 24/7, 365-day basis, acting as the central point of contact for customers and colleagues.
You will respond promptly to requests, resolve issues, and maintain clear communication with engineers and subcontractors while meeting SLAs and KPIs to support smooth operations.
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24/7 Facilities Helpdesk Coordinator — Multi-Skilled Operations employer: Mitie Cleaning & Hygiene Services
Mitie is an excellent employer, offering a dynamic work environment on the Sellafield site where innovation and safety are paramount. Employees benefit from a strong culture of collaboration, ongoing professional development opportunities, and the chance to work on high-impact projects that contribute to asset care excellence. With a commitment to quality outcomes and stakeholder engagement, Mitie fosters a rewarding atmosphere for those looking to make a meaningful impact in their careers.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
