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- Tasks: Ensure a safe shopping environment while delivering top-notch customer service.
- Company: Join Mitie, the UK's leading facilities management company with 76,000 employees globally.
- Benefits: Enjoy flexible hours, paid breaks, and access to exclusive discounts and financial services.
- Why this job: Be part of a diverse team focused on safety and community impact while developing your career.
- Qualifications: SIA licence preferred; training may be provided for the right candidate.
- Other info: Inclusive recruitment process; adjustments available for applicants with disabilities.
Join to apply for the Relief Retail Security Officer role at Mitie Cleaning & Hygiene Services
1 day ago Be among the first 25 applicants
Join to apply for the Relief Retail Security Officer role at Mitie Cleaning & Hygiene Services
Pay rate: £12.45ph
Various Shifts (to be discussed at interview)
Job Overview
Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.
Better places, thriving communities.
Pay rate: £12.45ph
Various Shifts (to be discussed at interview)
Job Overview
Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.
It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided)
Vetting
It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.
Main Duties
- To deliver industry leading customer service
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits To Working With Mitie Include
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re-licencing programme
- Comprehensive induction and training programme
- Access to Mitie\’s outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000 – giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
- Apply Now
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
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Relief Retail Security Officer employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Retail Security Officer
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Relief Retail Security Officer. Understanding how to deliver exceptional customer service while ensuring safety will help you stand out during interviews.
✨Tip Number 2
Network with current or former employees of Mitie. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss scenarios where you've successfully handled difficult situations or conflicts. This will demonstrate your ability to deter violence and maintain public order, which is crucial for this role.
✨Tip Number 4
If you don't already have an SIA licence, express your willingness to undergo training. Showing initiative and eagerness to meet the job requirements can make a positive impression on the hiring team.
We think you need these skills to ace Relief Retail Security Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Relief Retail Security Officer position. Highlight your relevant experience in customer service and security.
Tailor Your CV: Make sure your CV reflects your skills and experiences that are most relevant to the role. Emphasise any previous security roles, customer service experience, and your ability to work in a team.
Write a Strong Cover Letter: Craft a cover letter that showcases your passion for the role and how you can contribute to creating a safe shopping environment. Mention your SIA licence if you have one, or express your willingness to obtain it.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Understand the Role
Make sure you thoroughly read the job description for the Relief Retail Security Officer role. Familiarise yourself with the key responsibilities, such as delivering exceptional customer service and conducting store patrols. This will help you tailor your answers to demonstrate how your skills align with what Mitie is looking for.
✨Highlight Relevant Experience
Prepare to discuss any previous experience in security or customer service roles. Be ready to share specific examples of how you've handled difficult situations or contributed to a safe environment in past jobs. This will show that you have the practical skills needed for the position.
✨Showcase Your Communication Skills
As a Retail Security Officer, you'll need to liaise with store management and possibly the police. Practice articulating your thoughts clearly and confidently. During the interview, demonstrate your ability to communicate effectively, as this is crucial for building relationships and ensuring safety.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
