Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure safety and security while providing top-notch customer service.
- Company: Join Mitie, a leader in security services with a commitment to excellence.
- Benefits: Enjoy flexible benefits, virtual GP access, and opportunities for early pay.
- Why this job: Gain valuable experience in a dynamic role with diverse training opportunities.
- Qualifications: Must have Door Supervisor SIA License and a full UK driver's licence.
- Other info: Flexibility is key; cover shifts as needed and embrace continuous self-development.
Overview
Relief Retail Security Officer – Camberley, Slough, Bracknell, Basingstoke areas
£14.38 per hour • Various shifts (between 0800 and 2200) – must be flexible to work any day/time
Must have own transport
Job Overview: You are required to provide safety and security to our customer\’s property, people and/or assets in line with the published Assignment Instructions, delivering results that meet and / or exceed the Key performance indicators. Provide exceptional customer service to both staff and visitors alike, as well as undertake additional training to ensure continuous self-development, all whilst upholding both Mitie and our clients reputation. As this is a relief role covering both sickness and holiday, you must be flexible in terms of what days you work and able to pick up shifts last minute. Ideally, you would have a full UK drivers licence and access to your own vehicle.
Responsibilities
- Use ASCONE to maintain the security of the site.
- Conduct regular patrols of the site.
- Deliver customer service to both staff and visitors.
- Support the staff with any reasonable request.
- Ensure the relevant reports are completed in order for accurate information to be recorded.
Training
For this role, you will be required to fully and satisfactorily complete all required competency training, as well as undertake additional training to ensure continuous self-development as directed by the Operations Manager. You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage, whilst using common sense and initiative to ensure the situation does not become threatening.
- To maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate and detailed entry of any incidents that occur on the system provided on site.
- To call emergency services and Communication Centre to report all incidents.
What We Are Looking For
- Door Supervisor SIA License
- Excellent communication skills
- Ability to work well under pressure
- Full UK drivers licence with access to own vehicle
Benefits
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. Salary Finance includes options to access earned pay before payday and other loans. Choices, MiDeals, cycle-to-work, life cover, save-as-you-earn, Mitie Matching Share Plan, and Mitie Stars recognition with monthly prizes and a top prize of £10,000 at year end. We provide diverse training and development opportunities and are committed to inclusive recruitment. If you require reasonable adjustments during the recruitment process, please let us know by emailing us.
#J-18808-Ljbffr
Relief Retail Security Officer employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Retail Security Officer
✨Tip Number 1
Familiarise yourself with the specific areas you'll be covering, like Camberley and Slough. Knowing the local environment can help you respond better to any incidents and provide exceptional customer service.
✨Tip Number 2
Brush up on your communication skills, as you'll need to interact with both staff and visitors regularly. Practising how to handle difficult situations calmly can set you apart from other candidates.
✨Tip Number 3
Make sure you're well-versed in health and safety protocols. Being able to demonstrate your knowledge of these procedures during the interview will show that you're proactive and responsible.
✨Tip Number 4
Since this role requires flexibility, be prepared to discuss your availability openly. Highlighting your willingness to take on last-minute shifts can make you a more attractive candidate.
We think you need these skills to ace Relief Retail Security Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security roles, customer service skills, and any specific training or certifications you have, such as the Door Supervisor SIA License.
Craft a Strong Cover Letter: In your cover letter, emphasise your flexibility to work various shifts and your ability to handle challenging situations. Mention your own transport and willingness to pick up last-minute shifts.
Highlight Key Skills: Focus on key skills that are essential for the role, such as excellent communication, the ability to work under pressure, and a proactive approach to health and safety.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Role
Familiarise yourself with the responsibilities of a Relief Retail Security Officer. Understand the importance of maintaining safety and security, conducting patrols, and delivering exceptional customer service. This knowledge will help you answer questions confidently.
✨Demonstrate Flexibility
Since this role requires flexibility in working hours, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or took on last-minute shifts.
✨Showcase Communication Skills
Excellent communication is key in this role. Prepare examples of how you've effectively communicated in past positions, especially in challenging situations. This will demonstrate your ability to handle difficult customers and collaborate with staff.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to stay calm under pressure. Think of specific instances from your past experiences where you successfully managed a crisis or reported a health and safety hazard.
