Prison Custody Manager - HMP Millsike

Are you looking for a new role where you can genuinely make a difference?

About HMP Millsike - A New Approach for a New Prison

HMP Millsike is a brand new prison dedicated to transforming lives through a contemporary, evidence-based approach to prison delivery. Our vision is to protect the public while fostering an environment of rehabilitation and personal growth. We aim to create a vibrant community where individuals can develop the skills and resilience needed for successful reintegration into society.

Skills and Attributes

• Leadership
• Empathy
• Integrity
• Resilience
• Showing respect
• Assertion
• Communication skills
• Suspending Judgement
• Basic IT Skills

Why apply for this role?

• Help make a real difference to people's lives
• An opportunity to build your career within a brand new state of the art prison
• Continuously develop new skills and work with an incredible team
• Excellent salary of £48,000 and benefits package to reward your hard work
• Permanent contracted 40 hours per week

Core Values and Culture

• We are one Mitie: Delivering seamless, unrivalled service by working together.
• Built on integrity and trust: Upholding integrity and trust in all actions.
• Going the extra mile: Committed to excellence in service delivery.
• Our diversity makes us stronger: Embracing diverse backgrounds to generate innovative ideas.
• Customer-centric: Partnering with customers to put their needs first.

PCM Job Responsibilities

As a PCM, you will be instrumental in ensuring the safety, security, and well-being of both staff and prisoners at HMP Millsike. Your responsibilities will include:

• Ensuring compliance with contractual requirements, company policies, and HMPPS standards.
• Direct line management of PCOs and OSGs.
• Supporting, supervising, motivating, and monitoring staff to deliver effective services across the prison.
• Leading the delivery of a safe, secure, and decent environment, fostering a rehabilitative and restorative culture for both staff and prisoners.
• Applying safeguarding principles to ensure the safety and well-being of prisoners and their families.
• Utilising a trauma-informed approach to support recovery and rehabilitation.
• Collaborating with partners and service providers to develop strategic approaches and encourage continuous improvement.
• Delivering effective staff care and well-being support through supervision and training.
• Promoting and maintaining high standards of cleanliness, order, and security.

Person Specification Requirements

We love to see applications from people who are motivated, hardworking, and willing to learn. Here are the core requirements we are looking for in the PCM role:

• Previous Managerial Experience
• Basic-Intermediate IT Skills: e.g. Microsoft Excel, Word, Outlook + some experience of updating central data systems
• Technical knowledge of relevant prison legislation, policies, standards, inspection and audit processes and knowledge of the wider criminal justice system is preferred but not essential.
• Previous relevant experience in a custodial / secure environment is preferred but not essential.

Why Join Us?

At Mitie Care & Custody, diversity and inclusion are at the heart of our operations. We are committed to creating an environment where everyone can thrive and be their best. Our diverse culture fosters innovation and creativity, ensuring that all voices are heard and valued. By joining us, you become part of a team dedicated to making a positive impact on the lives of prisoners and their families.

If you are passionate about making a difference and want to contribute to a supportive, uplifting environment that helps prisoners unlock their potential, apply now to join Mitie Care & Custody at HMP Millsike.

Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 72,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team. Together our diversity makes us stronger.

Apply Now