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- Tasks: Support payroll compliance and manage offshore services while driving process improvements.
- Company: Mitie is a leading facilities management company, dedicated to creating better places and thriving communities.
- Benefits: Enjoy flexible lifestyle benefits, virtual GP access, high street discounts, and enhanced pension contributions.
- Why this job: Join a diverse team, make an impact, and develop your career in a supportive environment.
- Qualifications: Strong payroll processing background; CIPP certification preferred; excellent attention to detail required.
- Other info: Inclusive recruitment process; opportunities for training and development available.
The predicted salary is between 24000 - 42000 £ per year.
Join to apply for the Payroll Compliance Specialist (FTC) role at Mitie Cleaning & Hygiene Services
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Join to apply for the Payroll Compliance Specialist (FTC) role at Mitie Cleaning & Hygiene Services
Better places, thriving communities.
Better places, thriving communities.
Payroll Compliance Specialist (9 Month FTC)
Bristol – Full Time
This role will support the retained in house Compliance activities as well as supporting the business by ensuring that all of the Payroll Compliance services provided by the offshore team are fit for purpose and meet business requirements. As a Shared Services expert, this role will act as a conduit between the business and offshore team, this role will review the service levels provided and work to ensure the services are at the right level. Supporting with escalations and designing new processes, this role will shape the service that is delivered to the business. This role will drive manager education and engagement with processes across the function and will partner with the business to deliver initiatives and projects.
What are the main responsibilities?
You Will Be a Subject Matter Expert (SME) On All Offshored And Retained Compliance Services Supporting On The Delivery Of Any Retained Compliance And Pensions Administration Service Activities, Including But Not Limited To
- Oversight of overpayment recovery process, instruction to solicitors for further action, providing breakdown of overpayment calculations
- Escalations from the Offshore team in complex cases
- All Pensions related administration
- Overseeing Benefits and P11D processing
- Reconciliation and resolution of historic PAYE schemes
- Overseeing HMRC reconciliations and checking correct allocations of HMRC payments
- Overseeing third party reconciliation and payment raising
- Investigating any payroll data compliance failures and liaising with offshore team to resolve
- SAO related compliance checking
- Management of offshore payrolls, including payment arrangements
- Overseeing and managing any audits from 3rd parties, instructing the offshore provider to collate documentation, but revewing and signing off prior to release
- Dealing with the distribution of any physical documentation, post etc.
- Approving banking requests
- Act as the point of contact for the offshore partner to support with escalations or queries
- Audit the work of the offshore team and track performance
- Act as a point of escalation for the offshore teams for Compliance processes
- Audit Compliance-related data entry and ensure that offshore teams are sufficiently trained to correctly maintain this data
- Provide training to both line managers and offshore teams as necessary on process documentation and procedures
What are we looking for?
You Will Hold a Strong Background In Payroll Processing And Understand Compliance Disciplines Ideally Working Within a Shared Service Or Outsourcing Environment. Ideally, You Will Hold Or Be Working Towards a Chartered Institute Of Payroll Professionals (CIPP) Payroll Technician Certificate, And/or CIPP Certificate In Pensions Administration. You Will Also
- Stakeholder management skills
- Experience of organising the activity of others or Line Management (preferred)
- Strong ability in process review and re-engineering using LEAN methodology (preferred)
- A self-starter with a drive to identify and implement process improvements
- Ability to think outside of the box and challenge the status quo
- Excellent customer service focus
- Very well organised, with ability to work to tight deadlines and varying and sometimes conflicting priorities
- Experience of working with outsourced service provisions (preferred)
- Ability to work well in a team and to work on own initiative
- Ability to manage the expectations of business stakeholders
- Strong understanding and respect for confidentiality
- Excellent attention to detail and accuracy
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Chloe Smailes at chloe.smailes@mitie.com.
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
- Apply Now
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Payroll Compliance Specialist (FTC) employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Compliance Specialist (FTC)
✨Tip Number 1
Familiarise yourself with the key compliance regulations and payroll processes relevant to the role. Understanding the specifics of HMRC reconciliations and P11D processing will give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the payroll and compliance field, especially those who have experience in shared services or outsourcing environments. This can provide you with insights into the role and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with process review and re-engineering, particularly using LEAN methodology. Be ready to share examples of how you've successfully implemented improvements in previous roles.
✨Tip Number 4
Showcase your stakeholder management skills by preparing examples of how you've effectively communicated and collaborated with different teams. This is crucial for the role as it involves acting as a conduit between the business and offshore teams.
We think you need these skills to ace Payroll Compliance Specialist (FTC)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Payroll Compliance Specialist position. Tailor your application to highlight relevant experience in payroll processing and compliance disciplines.
Highlight Relevant Experience: In your CV and cover letter, emphasise your background in payroll processing, particularly within a shared services or outsourcing environment. Mention any specific experiences that align with the job description, such as managing offshore payrolls or handling compliance-related data.
Showcase Your Skills: Make sure to showcase your stakeholder management skills and your ability to organise activities or manage teams. If you have experience with process review and re-engineering, especially using LEAN methodology, be sure to include that as well.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also demonstrates your enthusiasm for the role and the company. Use specific examples to illustrate how you can contribute to Mitie's goals and values.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Understand the Role Thoroughly
Before your interview, make sure you have a solid grasp of the responsibilities and requirements of the Payroll Compliance Specialist role. Familiarise yourself with compliance activities, payroll processing, and the specific services provided by the offshore team.
✨Showcase Your Expertise
As a subject matter expert, be prepared to discuss your experience in payroll processing and compliance disciplines. Highlight any relevant certifications, such as the CIPP Payroll Technician Certificate, and how they relate to the role you're applying for.
✨Demonstrate Stakeholder Management Skills
Since this role involves liaising between the business and the offshore team, be ready to provide examples of how you've successfully managed stakeholder expectations in previous roles. This will show your ability to communicate effectively and build relationships.
✨Prepare for Process Improvement Discussions
The job requires a strong ability in process review and re-engineering. Think of instances where you've identified inefficiencies and implemented improvements. Be ready to discuss your approach and the outcomes of those initiatives during the interview.
