At a Glance
- Tasks: Provide top-notch customer service while ensuring a safe shopping environment.
- Company: Join Mitie, the UK's leading facilities management company with a focus on inclusivity.
- Benefits: Enjoy competitive pay, paid breaks, and access to amazing employee perks.
- Why this job: Make a real difference in your community by enhancing safety for customers and colleagues.
- Qualifications: Must hold a current SIA licence; CCTV licence is a plus.
- Other info: Flexible hours, career progression opportunities, and recognition through Mitie Stars.
The predicted salary is between 10 - 15 £ per hour.
Mitie is looking for a Retail Security Officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.
Location: Various Sainsbury's Stores
Pay rate: £12.60
Hours: Part-time, varying shifts as required.
Requirements:
- You must hold a current SIA licence or SIA Certificates.
- A current SIA CCTV licence is desired but not mandatory.
Vetting:
You must have a full 5‑year checkable employment/education history. Failure to provide this may result in your offer being withdrawn or your employment being terminated.
Main Duties:
- Deliver industry‑leading customer service.
- Deter violence and public order offences.
- Conduct patrols of the store.
- Utilise CCTV systems to support the reduction of crime and stock loss.
- Liaise with the store management teams.
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store.
- Wear body‑worn CCTV to support the reduction of crime and increase colleague and customer safety.
Benefits:
- Contracted hours.
- Annual leave entitlement.
- Pension and life insurance schemes.
- Free uniform supplied.
- SIA re‑licencing programme.
- Comprehensive induction and training programme.
- Access to Mitie’s outstanding employee benefits, including financial services, retail discounts, reward schemes and online GP services.
- Apprenticeship schemes.
- Progression and development opportunities.
- All breaks are paid.
- Mitie offers a flexible benefits scheme that includes a virtual GP, financial wellbeing assistance through our Salary Finance scheme, a flexible benefits platform called Choices, high street discounts through MiDeals, a cycle‑to‑work scheme, life cover, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan.
- We award our employees with Mitie Stars as recognition for their hard work, with cash prizes and a chance to win a top prize of £10,000 at the end of the year.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and require reasonable adjustments, please let us know.
Mitie has 76,000 employees globally and is the UK’s leading facilities management and professional services company.
Relief Retail Security Officer in East Kilbride employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Retail Security Officer in East Kilbride
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mitie's values and how they align with your own. This will help you show that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice your customer service skills! As a Relief Retail Security Officer, you'll need to deliver top-notch service. Think of examples from your past experiences where you've gone above and beyond for customers.
✨Tip Number 3
Be ready to discuss safety scenarios! Prepare to talk about how you'd handle various situations in-store, like dealing with theft or ensuring a safe environment. This shows you're proactive and ready for the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Relief Retail Security Officer in East Kilbride
Some tips for your application 🫡
Show Off Your Customer Service Skills: As a Relief Retail Security Officer, you'll need to deliver top-notch customer service. Make sure your application highlights any experience you have in this area. We want to see how you can create a safe and welcoming environment for customers and colleagues alike!
Highlight Your SIA Licence: Don’t forget to mention your current SIA licence or certificates in your application. This is a must-have for the role, so let us know that you're all set to go. If you have a CCTV licence, even better—make sure to include that too!
Be Clear About Your Availability: Since the role involves varying shifts, it’s important to be upfront about your availability. Let us know when you can work, so we can find the best fit for both you and the team. Flexibility is key!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Relief Retail Security Officer. Familiarise yourself with customer service expectations and how to deter crime effectively. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your SIA Knowledge
Since holding a current SIA licence is a requirement, be prepared to discuss your experience with it. If you have a CCTV licence, mention how you've used it in past roles. This demonstrates your qualifications and readiness to handle the job's demands.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would handle situations like dealing with difficult customers or responding to incidents in-store. Practising these scenarios can help you articulate your thought process and decision-making skills.
✨Emphasise Teamwork and Communication
As a Relief Retail Security Officer, you'll need to liaise with store management and possibly the police. Highlight your teamwork and communication skills during the interview. Share examples of how you've successfully collaborated with others to create a safe environment in previous roles.