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For Companies At a Glance
- Tasks: Manage client relationships and drive project success through strategic thinking and communication.
- Company: Mitel connects businesses globally, enhancing collaboration and customer experiences.
- Benefits: Enjoy a full-time role with opportunities for growth in a diverse and inclusive environment.
- Why this job: Join a dynamic team where your skills can make a real impact on business success.
- Qualifications: Experience in account management or customer service; strong communication and problem-solving skills required.
- Other info: Mitel values diversity and encourages applications from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the GLOBAL CHANNEL SALES AND SUPPORT ASSOC role at Mitel
Join to apply for the GLOBAL CHANNEL SALES AND SUPPORT ASSOC role at Mitel
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At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.
Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available.
Overview
The Account Manager is responsible for managing and nurturing client relationships, ensuring that client expectations are met and exceeded, and driving the success of projects and campaigns. This role combines strategic thinking, excellent communication skills, and attention to detail to deliver high-quality results and maintain long-lasting relationships with clients.
Responsibilities
- Desk based account management (Account Ownership)
- Quota carrying
- Covering all indirect customers across UKISA
- Prospecting and qualifying leads
- Conducting sales outreach via phone, email, and digital platforms
- Negotiating and closing deals
Requirements
- Experience: account management or customer service
- Skills:
- Excellent communication, presentation, and interpersonal skills.
- Strong organizational and time-management abilities.
- Ability to work independently as well as in a team-oriented environment.
- Analytical mindset with the ability to interpret data and client feedback for actionable insights.
- Strong problem-solving skills and a proactive approach to client needs
For more information, visit Why Mitel or follow us on LinkedIn here.
Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
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Industries
Telecommunications
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GLOBAL CHANNEL SALES AND SUPPORT ASSOC employer: Mitel
Contact Detail:
Mitel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GLOBAL CHANNEL SALES AND SUPPORT ASSOC
✨Tip Number 1
Familiarise yourself with Mitel's products and services. Understanding their offerings will not only help you in interviews but also demonstrate your genuine interest in the company and its mission.
✨Tip Number 2
Network with current or former employees on LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 3
Prepare specific examples of how you've successfully managed client relationships in the past. Highlighting your experience in account management will show that you have the skills needed for this role.
✨Tip Number 4
Stay updated on industry trends in telecommunications. Being knowledgeable about the market can help you discuss relevant topics during your interview and position you as a well-informed candidate.
We think you need these skills to ace GLOBAL CHANNEL SALES AND SUPPORT ASSOC
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Global Channel Sales and Support Associate position at Mitel. Understand the key responsibilities and required skills, such as account management and excellent communication abilities.
Tailor Your CV: Customise your CV to highlight relevant experience in account management or customer service. Emphasise your communication skills, organisational abilities, and any analytical experience that aligns with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the telecommunications industry and how your unique skills can contribute to Mitel's success. Mention specific examples of past achievements in client relationship management.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at Mitel
✨Showcase Your Communication Skills
As the role requires excellent communication, make sure to demonstrate your ability to articulate thoughts clearly during the interview. Use examples from your past experiences where effective communication led to successful outcomes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and how you handle client relationships. Prepare specific scenarios where you successfully managed a challenging client situation or exceeded expectations.
✨Highlight Your Analytical Mindset
Since the role involves interpreting data and client feedback, be ready to discuss how you've used data to drive decisions in previous roles. Bring examples of how your analytical skills have contributed to project success.
✨Demonstrate Team Collaboration
The position requires working both independently and as part of a team. Share experiences that illustrate your ability to collaborate effectively with others, showcasing your adaptability and teamwork skills.
