At a Glance
- Tasks: Manage client relationships and drive project success through strategic communication.
- Company: Mitel connects businesses globally, enhancing collaboration and customer experiences.
- Benefits: Enjoy a full-time role with opportunities for growth and a diverse work environment.
- Other info: Mitel values diversity and encourages applications from all backgrounds.
- Why this job: Join a dynamic team where your skills can make a real impact in telecommunications.
- Qualifications: Experience in account management or customer service; strong communication and problem-solving skills required.
The predicted salary is between 23400 - 36400 £ per year.
At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.
Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available.
Overview
The Account Manager is responsible for managing and nurturing client relationships, ensuring that client expectations are met and exceeded, and driving the success of projects and campaigns. This role combines strategic thinking, excellent communication skills, and attention to detail to deliver high-quality results and maintain long-lasting relationships with clients.
Responsibilities
- Desk based account management (Account Ownership)
- Quota carrying
- Covering all indirect customers across UKISA
- Prospecting and qualifying leads
- Conducting sales outreach via phone, email, and digital platforms
- Negotiating and closing deals
Requirements
- Experience: account management or customer service
- Skills:
- Excellent communication, presentation, and interpersonal skills.
- Strong organizational and time-management abilities.
- Ability to work independently as well as in a team-oriented environment.
- Analytical mindset with the ability to interpret data and client feedback for actionable insights.
- Strong problem-solving skills and a proactive approach to client needs
Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
GLOBAL CHANNEL SALES AND SUPPORT ASSOC in Birmingham employer: Mitel
At Mitel, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Global Channel Sales and Support Associate, you will benefit from comprehensive training and development opportunities, enabling you to enhance your skills while contributing to meaningful projects that drive business success. Located in Birmingham, you will enjoy a vibrant city atmosphere with access to diverse networking opportunities and a supportive team environment that values collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land GLOBAL CHANNEL SALES AND SUPPORT ASSOC in Birmingham
✨Tip Number 1
Familiarise yourself with Mitel's products and services. Understanding their offerings will not only help you in interviews but also demonstrate your genuine interest in the company and its mission.
✨Tip Number 2
Network with current or former employees on LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be a great advantage during the interview process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlighting your experience in account management will show that you're well-equipped for the role.
✨Tip Number 4
Stay updated on industry trends in telecommunications. Being knowledgeable about the latest developments can help you stand out as a candidate who is proactive and informed.
We think you need these skills to ace GLOBAL CHANNEL SALES AND SUPPORT ASSOC in Birmingham
Some tips for your application 🫡
Understand the Role:Take time to thoroughly read the job description for the Global Channel Sales and Support Associate position at Mitel. Understand the key responsibilities and required skills, such as account management and excellent communication abilities.
Tailor Your CV:Customise your CV to highlight relevant experience in account management or customer service. Emphasise your communication skills, organisational abilities, and any analytical experience that aligns with the role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for managing client relationships and driving project success.
Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at Mitel
✨Research Mitel Thoroughly
Before your interview, take the time to understand Mitel's products, services, and company culture. Familiarise yourself with their mission and values, as this will help you align your answers with what they are looking for in a candidate.
✨Showcase Your Communication Skills
As the role requires excellent communication abilities, be prepared to demonstrate your skills during the interview. Use clear and concise language, and provide examples of how you've effectively communicated with clients or team members in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage client relationships. Think of specific scenarios from your previous experience where you successfully handled challenges or exceeded client expectations.
✨Highlight Your Analytical Mindset
Since the role involves interpreting data and client feedback, be ready to discuss how you've used analytical skills in your previous positions. Share examples of how you've turned insights into actionable strategies that benefited your clients.
