Credit Control Clerk (German Language required)
Credit Control Clerk (German Language required)

Credit Control Clerk (German Language required)

Glasgow Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our credit team to manage risk and support daily activities in the German region.
  • Company: Mitel is a dynamic company focused on growth in a changing global economy.
  • Benefits: Enjoy opportunities for professional development and be part of exciting projects.
  • Why this job: Be a key player in driving change and optimizing processes in a fast-paced environment.
  • Qualifications: 3+ years of credit control experience, strong numeracy, and excellent communication skills required.
  • Other info: Fluency in German and knowledge of SAP preferred; this role is not business as usual!

The predicted salary is between 28800 - 43200 £ per year.

To ensure Mitel is prepared to meet the challenges of an ever-changing global economy and achieve ambitious growth aspirations, the credit team must continue to evolve to support the business. This is your chance to be part of this process, being accountable for the day to day activities and support of the Group Credit function. Responsibilities: You will be a direct support and accountable for the day to day activities of the German regional Credit function, key aspects of this include: Direct responsibility for managing risk and credit activities for the region(s), with continued support, advice and management of the Credit Manager Managing and supporting German region, forging strong working relationships and working closely with your team Responsibility for governance and territory engagement on the same Compliance in relation to credit matters with guidance and support Credit dashboards/reporting and publication and review (and challenging the results) Understanding processes, implementing change if required, driving best practice if necessary Changing business strategies and aggressive growth aspirations result in a constant need for evolution/ change, as such you will be involved in new and active projects that are related to or have impact on the credit function. In addition, it is expected you will be a driver of change, you will identify optimisation/efficiency opportunities and seek to deliver solutions to deliver them. This is very definitely not a “Business as Usual” role; the exceptional demands mean we are looking for an exceptional person to join our team. Additional responsibilities: Be an advocate for the Mitel Credit Policy, communicating (and enforcing if necessary) the rules to ensure they are always applied and that we achieve our goal of minimising risk Liaise with Credit Manager and Global Finance Managers in the governance of all matters AR/Credit Be the SAP business specialist for credit control matters, reviewing change requests/local requirements and feeding back via Credit Manager Be proactive in the identification of opportunities to improve performance (system, procedural or behavioural). Drive best practice by the formulation and delivery of enhancements that identify and eliminate process issues/gaps Work with operational teams, review/discuss results and working in partnership to drive for improvements in performance (achieve DSO targets, resolve queries promptly, etc.) Requirements: 3+ years credit control experience, preferably in a telephony or cloud environment but not essential Previous experience of culture in the German region Experience of managing credit in an evolving high-pressure and challenging environment Dispute management Proactive approach to developing and enhancing systems and processes A driver of change and experienced in managing it (and be able to manage others to adapt quickly to it) A high level of numeracy and PC literacy (including comprehensive Excel knowledge) The ability to work and lead others in a dynamic, fast moving environment Excellent people skills enabling continued support, motivation and development in your region Strong communication skills with the ability to forge effective/collaborative relationships throughout the business and with external contacts alike Good interpersonal and negotiation skills Able to review and challenge understandings to propose change Results driven Must be flexible to meet business pressures and deadlines German language Experience and knowledge of SAP is preferred German banking nuances with knowledge of direct debits and contra accounting Knowledge of letters of credit, bank guarantees, certificates of residence and foreign trade preferred but not essential

Credit Control Clerk (German Language required) employer: Mitel

Mitel is an exceptional employer that fosters a dynamic and collaborative work environment, particularly for the Credit Control Clerk role in the German region. With a strong emphasis on employee growth and development, we offer unique opportunities to drive change and implement best practices within our evolving credit function. Our commitment to minimizing risk while achieving ambitious growth aspirations ensures that you will be part of a forward-thinking team that values innovation and proactive problem-solving.
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Contact Detail:

Mitel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Control Clerk (German Language required)

Tip Number 1

Nutze dein Netzwerk! Sprich mit ehemaligen Kollegen oder Freunden, die in der Branche tätig sind. Oftmals erfährt man über offene Stellen durch persönliche Kontakte, bevor sie öffentlich ausgeschrieben werden.

Tip Number 2

Informiere dich über die neuesten Trends im Kreditmanagement und in der Telekommunikationsbranche. Zeige in Gesprächen, dass du die Herausforderungen und Chancen verstehst, die sich aus der sich ständig verändernden globalen Wirtschaft ergeben.

Tip Number 3

Bereite dich darauf vor, deine Erfahrungen im Umgang mit SAP und deine Kenntnisse über deutsche Bankpraktiken zu betonen. Diese Fähigkeiten sind entscheidend für die Rolle und können dir helfen, dich von anderen Bewerbern abzuheben.

Tip Number 4

Sei bereit, konkrete Beispiele für deine Erfolge im Kreditmanagement zu teilen. Zeige, wie du in der Vergangenheit Prozesse optimiert und Veränderungen erfolgreich umgesetzt hast, um das Vertrauen der Interviewer zu gewinnen.

We think you need these skills to ace Credit Control Clerk (German Language required)

Credit Control Experience
German Language Proficiency
Risk Management
Strong Communication Skills
Interpersonal Skills
Negotiation Skills
Proactive Approach to Process Improvement
Change Management
High Level of Numeracy
PC Literacy
Comprehensive Excel Knowledge
Experience with SAP
Understanding of German Banking Nuances
Dispute Management
Results Driven
Ability to Work in a Fast-Paced Environment

Some tips for your application 🫡

Research Mitel: Begin by researching Mitel and their credit control operations. Understand their business model, values, and the specific challenges they face in the German market.

Tailor Your CV: Customize your CV to highlight relevant experience in credit control, especially in a dynamic environment. Emphasize your familiarity with SAP and any experience you have in the German banking system.

Write a Compelling Cover Letter: Craft a cover letter that showcases your understanding of the role and how your skills align with the responsibilities outlined. Mention your proactive approach to change management and your ability to forge strong relationships.

Highlight Language Proficiency: Since German language skills are required, make sure to clearly state your proficiency level in German. If applicable, provide examples of how you've used your language skills in a professional context.

How to prepare for a job interview at Mitel

Zeige deine Erfahrung im Kreditmanagement

Bereite konkrete Beispiele aus deiner bisherigen Berufserfahrung vor, die deine Fähigkeiten im Kreditmanagement und in der Risikobewertung demonstrieren. Zeige, wie du in der Vergangenheit Herausforderungen gemeistert hast und welche Ergebnisse du erzielt hast.

Verstehe die deutsche Kultur

Da die Rolle spezifisch für die deutsche Region ist, solltest du dich mit den kulturellen Nuancen und Geschäftspraktiken in Deutschland vertraut machen. Dies zeigt dein Engagement und deine Fähigkeit, effektiv mit lokalen Teams und Kunden zu kommunizieren.

Bereite dich auf Fragen zur Prozessoptimierung vor

Sei bereit, über deine Erfahrungen mit der Identifizierung von Optimierungsmöglichkeiten zu sprechen. Überlege dir, wie du in der Vergangenheit Prozesse verbessert hast und welche Methoden du angewendet hast, um Effizienzsteigerungen zu erzielen.

Demonstriere deine Kommunikationsfähigkeiten

Da die Rolle starke zwischenmenschliche Fähigkeiten erfordert, solltest du Beispiele dafür parat haben, wie du erfolgreich mit verschiedenen Stakeholdern kommuniziert hast. Betone deine Fähigkeit, Beziehungen aufzubauen und Konflikte zu lösen.

Credit Control Clerk (German Language required)
Mitel
M
  • Credit Control Clerk (German Language required)

    Glasgow
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2026-12-06

  • M

    Mitel

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