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- Tasks: Oversee service delivery and manage relationships with key corporate clients.
- Company: Leading telecommunications company with a focus on innovation.
- Benefits: Dynamic work environment, inclusive culture, and opportunities for continuous improvement.
- Why this job: Make a real impact by ensuring seamless delivery of products and services.
- Qualifications: Experience in service delivery management and strong communication skills.
- Other info: Ideal for those looking to grow in a collaborative team.
The predicted salary is between 36000 - 60000 £ per year.
A leading telecommunications company is seeking a Service Delivery Manager in London to oversee service relationships with key corporate clients. This role involves ensuring the seamless delivery of products and services, managing customer relationships, and collaborating across teams.
Ideal candidates should have proven experience in service delivery management, with strong communication skills and a bachelor's degree preferred. The position offers a dynamic and inclusive environment focused on continuous improvement.
Strategic Service Delivery Lead — Key Accounts in City of London employer: Mitel
Contact Detail:
Mitel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Service Delivery Lead — Key Accounts in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecommunications industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its key accounts, and think about how your experience aligns with their needs. Practise answering common questions and be ready to showcase your service delivery management skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Strategic Service Delivery Lead role. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Strategic Service Delivery Lead — Key Accounts in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service delivery management. Use keywords from the job description to show we’re on the same page and that you’ve got what it takes for this role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of how you've managed customer relationships and delivered services seamlessly. Let us see your personality and passion for the role!
Showcase Your Communication Skills: Since strong communication is key for this position, make sure your application reflects that. Keep your language clear and concise, and don’t hesitate to demonstrate your ability to collaborate across teams.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity with us!
How to prepare for a job interview at Mitel
✨Know Your Stuff
Make sure you understand the telecommunications industry and the specific services the company offers. Brush up on your knowledge of service delivery management and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully managed client relationships and resolved issues in the past.
✨Demonstrate Team Collaboration
This position involves working across teams, so be ready to share experiences where you've collaborated effectively. Highlight any cross-functional projects you've been part of and how you contributed to their success.
✨Emphasise Continuous Improvement
The company values a focus on continuous improvement, so think of instances where you've implemented changes that enhanced service delivery. Be prepared to discuss your approach to identifying areas for improvement and how you measure success.
