At a Glance
- Tasks: Manage service delivery and performance to ensure customer satisfaction.
- Company: Mitel Networks, a leader in connectivity and collaboration solutions.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to continuous improvement and innovation.
- Why this job: Be the driving force behind customer success and make a real difference.
- Qualifications: Customer-focused mindset and basic ITIL knowledge preferred.
The predicted salary is between 50000 - 60000 £ per year.
Mitel Networks in the United Kingdom is looking for a Service Delivery Manager to ensure the effective delivery of contracted services. The role focuses on managing service performance, leading service reviews, and driving continuous improvement.
The ideal candidate will have a customer-centric mindset, a basic understanding of ITIL practices, and the ability to build trust-based customer relationships. Join us to help businesses connect and collaborate effectively.
Remote Service Delivery Manager: Customer Success & SLAs employer: Mitel Networks
Mitel Networks is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture that fosters collaboration and innovation. With a strong focus on customer success, employees are empowered to make a meaningful impact while enjoying the flexibility of remote work. Join us in the UK to be part of a team that values trust, continuous improvement, and the opportunity to shape the future of communication technology.
