Strategic Service Delivery Lead in Nottingham

Strategic Service Delivery Lead in Nottingham

Nottingham Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Mitel Networks

At a Glance

  • Tasks: Oversee service delivery and ensure customer satisfaction through effective management.
  • Company: Join Mitel Networks, a leader in innovative communication solutions.
  • Benefits: Competitive salary, career development opportunities, and a supportive work environment.
  • Other info: A valid UK driving licence is required for this role.
  • Why this job: Make a real difference by enhancing customer experiences and driving service excellence.
  • Qualifications: Customer-focused mindset, ITIL knowledge, and strong relationship-building skills.

The predicted salary is between 30000 - 40000 Β£ per year.

Mitel Networks is seeking a Service Delivery Manager in Nottingham to oversee the effective delivery of services to customers. You will manage service performance, lead service reviews, and ensure customer satisfaction by aligning operations with business needs.

The ideal candidate must possess a customer-centric mindset, ITIL framework knowledge, and the ability to build strong relationships. A valid UK driving licence is required for this role.

Strategic Service Delivery Lead in Nottingham employer: Mitel Networks

Mitel Networks is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture in Nottingham. With a strong focus on customer satisfaction and service excellence, employees are encouraged to innovate and collaborate, ensuring a rewarding experience while contributing to meaningful projects. The company also provides competitive benefits and a supportive environment that fosters professional advancement.

Mitel Networks

Contact Details:

Mitel Networks Recruitment Team

We think you need these skills to ace Strategic Service Delivery Lead in Nottingham

Service Delivery Management
Customer-Centric Mindset
ITIL Framework Knowledge
Relationship Building
Service Performance Management
Service Reviews
Customer Satisfaction