At a Glance
- Tasks: Manage client relationships and drive project success while exceeding expectations.
- Company: Join Mitel, a global leader in connecting businesses and enhancing customer experiences.
- Benefits: Competitive salary, diverse work environment, and opportunities for personal growth.
- Other info: Inclusive culture that values diversity and offers excellent career advancement opportunities.
- Why this job: Make a real impact by helping businesses thrive through effective communication solutions.
- Qualifications: Experience in account management or customer service with strong communication skills.
The predicted salary is between 28800 - 43200 £ per year.
At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.
Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available.
Overview
The Account Manager is responsible for managing and nurturing client relationships, ensuring that client expectations are met and exceeded, and driving the success of projects and campaigns. This role combines strategic thinking, excellent communication skills, and attention to detail to deliver high-quality results and maintain long-lasting relationships with clients.
Responsibilities
Desk based account management (Account Ownership)
Quota carrying
Covering all indirect customers across UKISA
Prospecting and qualifying leads
Conducting sales outreach via phone, email, and digital platforms
Negotiating and closing deals
Requirements
Experience: account management or customer service
Skills:
Excellent communication, presentation, and interpersonal skills.
Strong organizational and time-management abilities.
Ability to work independently as well as in a team-oriented environment.
Analytical mindset with the ability to interpret data and client feedback for actionable insights.
Strong problem-solving skills and a proactive approach to client needs
For more information, visit Why Mitel or follow us on LinkedIn here.
Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
GLOBAL CHANNEL SALES AND SUPPORT ASSOC in Liverpool employer: Mitel Networks
At Mitel, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Global Channel Sales and Support Associate, you will benefit from comprehensive training and development opportunities, ensuring your professional growth while contributing to meaningful projects that enhance customer experiences. Located in a vibrant environment, our team enjoys a collaborative atmosphere where diverse perspectives are valued, making Mitel an exceptional employer for those seeking a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land GLOBAL CHANNEL SALES AND SUPPORT ASSOC in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Practice your pitch! You never know when you’ll meet someone who could help you land that dream job. Keep it short, sweet, and focused on how you can add value.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from the competition. It shows you’re genuinely interested and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you can set up job alerts to stay updated on new openings.
We think you need these skills to ace GLOBAL CHANNEL SALES AND SUPPORT ASSOC in Liverpool
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Global Channel Sales and Support Associate role. Highlight your account management experience and any relevant skills that match what Mitel is looking for. We want to see how you can bring your unique attributes to the table!
Show Off Your Communication Skills:Since this role requires excellent communication, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing your interpersonal skills. Remember, we’re looking for someone who can connect with clients effectively!
Highlight Your Problem-Solving Abilities:In your application, share examples of how you've tackled challenges in previous roles. We love to see a proactive approach, so if you’ve turned client feedback into actionable insights, let us know! This will show us you’re ready to drive success at Mitel.
Apply Through Our Website:We encourage you to submit your application through our website. It’s super easy and ensures your application gets to the right place. Plus, creating an account will keep you updated on future opportunities that might be a perfect fit for you!
How to prepare for a job interview at Mitel Networks
✨Know Your Stuff
Before the interview, make sure you understand Mitel's products and services. Familiarise yourself with their approach to client relationships and how they help businesses connect and collaborate. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Skills
Prepare examples from your past experiences that highlight your account management and customer service skills. Think about times when you exceeded client expectations or successfully closed a deal. Be ready to discuss these in detail to demonstrate your fit for the role.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if Mitel is the right fit for you.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. Mitel values diversity and different perspectives, so being authentic can help you stand out. Show them who you are and how you can contribute to their inclusive environment.
