GLOBAL CHANNEL SALES AND SUPPORT ASSOC
GLOBAL CHANNEL SALES AND SUPPORT ASSOC

GLOBAL CHANNEL SALES AND SUPPORT ASSOC

Birmingham Full-Time 28800 - 48000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Manage client relationships and drive project success through strategic thinking and communication.
  • Company: Join Mitel, a leader in connecting businesses and enhancing customer experiences.
  • Benefits: Full-time remote work with opportunities for professional growth and development.
  • Why this job: Make a real impact by helping businesses thrive and building lasting client connections.
  • Qualifications: Experience in account management or customer service with strong communication skills.
  • Other info: Diverse and inclusive workplace that values unique perspectives and experiences.

The predicted salary is between 28800 - 48000 £ per year.

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available.

Overview:

The Account Manager is responsible for managing and nurturing client relationships, ensuring that client expectations are met and exceeded, and driving the success of projects and campaigns. This role combines strategic thinking, excellent communication skills, and attention to detail to deliver high-quality results and maintain long-lasting relationships with clients.

Responsibilities:
  • Desk based account management (Account Ownership)
  • Quota carrying
  • Covering all indirect customers across UKISA
  • Prospecting and qualifying leads
  • Conducting sales outreach via phone, email, and digital platforms
  • Negotiating and closing deals
Requirements:

Experience: account management or customer service

Skills:

  • Excellent communication, presentation, and interpersonal skills.
  • Strong organizational and time-management abilities.
  • Ability to work independently as well as in a team-oriented environment.
  • Analytical mindset with the ability to interpret data and client feedback for actionable insights.
  • Strong problem-solving skills and a proactive approach to client needs.

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

GLOBAL CHANNEL SALES AND SUPPORT ASSOC employer: Mitel Networks

At Mitel, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. With remote opportunities in London and Birmingham, we offer flexible working arrangements, comprehensive benefits, and a commitment to professional development, ensuring that you can grow your career while making meaningful contributions to our global success. Join us to be part of a diverse team that values innovation and collaboration, where your unique skills will help shape the future of communication technology.
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Contact Detail:

Mitel Networks Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land GLOBAL CHANNEL SALES AND SUPPORT ASSOC

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a Global Channel Sales and Support Associate role. You never know who might have a lead or can put in a good word for you!

✨Tip Number 2

Prepare for those interviews! Research Mitel and understand their products and services. Think about how your skills in account management and customer service can help them achieve their goals. Show them you’re not just another candidate, but the right fit!

✨Tip Number 3

Practice your pitch! Whether it’s over the phone or in person, being able to communicate your experience and how it aligns with the role is key. Keep it concise, engaging, and relevant to what they’re looking for.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, create an account for job alerts so you can stay updated on new opportunities that match your skills and interests.

We think you need these skills to ace GLOBAL CHANNEL SALES AND SUPPORT ASSOC

Account Management
Client Relationship Management
Sales Outreach
Negotiation Skills
Communication Skills
Presentation Skills
Interpersonal Skills
Organisational Skills
Time Management
Analytical Mindset
Data Interpretation
Problem-Solving Skills
Proactive Approach
Teamwork

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Global Channel Sales and Support Associate role. Highlight your relevant experience in account management and customer service, and show us how your skills align with what we're looking for.

Show Off Your Communication Skills: Since this role requires excellent communication, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We want to see your best self!

Demonstrate Your Analytical Mindset: We love candidates who can interpret data and client feedback. In your application, share examples of how you've used data to drive decisions or improve client relationships. This will show us you have the analytical skills we value.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you can set up job alerts for future opportunities!

How to prepare for a job interview at Mitel Networks

✨Know Your Stuff

Before the interview, make sure you understand Mitel's products and services. Familiarise yourself with their approach to client relationships and how they support businesses. This will show that you're genuinely interested and prepared.

✨Showcase Your Communication Skills

As a Global Channel Sales and Support Associate, communication is key. Practice articulating your thoughts clearly and confidently. Use examples from your past experiences to demonstrate how you've successfully managed client relationships or closed deals.

✨Be Ready for Role-Play

Expect some role-play scenarios during the interview. Prepare to demonstrate how you would handle a challenging client situation or negotiate a deal. This will help the interviewers see your problem-solving skills in action.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, the challenges they face in account management, or how success is measured in this role. This shows your enthusiasm and helps you gauge if it's the right fit for you.

GLOBAL CHANNEL SALES AND SUPPORT ASSOC
Mitel Networks
Location: Birmingham
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  • GLOBAL CHANNEL SALES AND SUPPORT ASSOC

    Birmingham
    Full-Time
    28800 - 48000 £ / year (est.)
  • M

    Mitel Networks

    1000+
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