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- Tasks: Review identity documents and assess their legitimacy in a fast-paced environment.
- Company: Join Mitek, a global leader in digital identity authentication and fraud prevention.
- Benefits: Enjoy competitive salary, private medical coverage, and generous pension plans.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
- Why this job: Make a real impact while working with cutting-edge technology in a flexible environment.
- Qualifications: Strong IT skills, attention to detail, and ability to work under pressure.
The predicted salary is between 18400 - 20400 £ per year.
Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Our verified identity platform and advanced image capture solutions are built on the latest advancements in biometric recognition, artificial intelligence, computer vision and machine learning, and trusted by over 7,500 organizations worldwide.
At Mitek, we believe that teams are more resilient, effective, and innovative when they benefit from a wide range of ideas, lived experiences, and perspectives. The strength of our organization is deeply rooted in the people who power it. We know that a workforce reflecting the richness of our communities and customers helps us better serve their needs.
As an Associate Agent, you will work from our Leeds office reviewing Proof of Identity (POI) documentation, and real‑time images, assessing legitimacy, and accurately entering data into our systems. You will work to varying service level agreements (SLAs) with strict timeframes, so we are looking for individuals who are focused, reliable, and committed to delivering high‑quality work in a fast‑paced environment.
What You Will Do (Essential Responsibilities)
- Review identity documents for administrative and legal accuracy
- Quality‑assess images captured by the customer
- Assess whether the document is authentic/fraudulent
- Check the accuracy of information already in the system
- Extract document data and input into the system
- Classify document types
- Identify key document security features
- Work onsite in our secure office in Leeds, with highly regulated information
Who You Are (Soft Skills & Attributes)
- A collaborative, detail‑oriented individual
- Continuous learner who values a new challenge
- Effective communicator
- Highly focused, with exceptional attention to detail
- Calm and composed under pressure
- Committed to ongoing personal and professional development
- Punctual, reliable, and highly conscientious
What Do You Need (Required Knowledge, Skills & Abilities)
- Strong IT literacy
- Strong accurate typing abilities
- Able to work towards targets and performance metrics
- Comfortable adapting to frequent procedural updates
- Clean criminal record (DBS check) and clean credit record (e.g. no CCJ or bankruptcy)
- Eligible to work in the UK
- Three references (employment or academic)
- Able to reliably commute to LS1, Leeds
What Would be Nice (Preferred Skills & Experience)
- Previous office experience in administration or data entry
- An understanding of GDPR
- Criminology background
- Working knowledge of the KYC industry
What We Offer You (Training & Benefits)
- Development: For your first two weeks of employment, you will receive full‑time training from Monday to Friday, 9:00 a.m. to 5:00 p.m. Once you have completed this, you will move to your allocated shift pattern.
- Health and Wellness: Full private medical coverage and life insurance.
- Investing in Your Future: Generous pension plans and learning allowances, including E‑learning platforms.
- Employee Assistance Program: 24/7 Comprehensive and confidential assistance provided to employees and family members for a wide range of services, including financial planning, mental health consultations, and goal setting.
- Work‑Life Balance: Competitive hourly annual leave allowance.
- Culture and Community: Engaging social events, Employee stock purchase plan, Paid volunteer time, Referral programme.
Working Schedule
- Dependent on shift pattern
- Some weekend, evening and bank holiday availability required
- 9‑hour rotating shifts; flexibility across early, afternoon, and late shifts essential
- Ability to commute: Must be able to reliably commute to Leeds LS1
£22,000 - £24,500 a year. As well as a competitive basic salary, we also offer premiums for weekends, bank holidays and hours worked between 22:00‑06:00.
We take pride in enabling career growth in an environment of innovation and teamwork. Our commitment to all Mitekians is to do meaningful work that matters. Our culture is defined by delivering our best to our customers by providing high value solutions and impactful outcomes, by continuously challenging convention, and by caring for each other through collaboration and celebrating our successes.
We sincerely appreciate your interest in Mitek. We know your time is valuable and look forward to the potential of speaking with you further!
Associate Agent (Leeds, UK - 6 Month Fixed-Term Contract) employer: Mitek Systems
Contact Detail:
Mitek Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Agent (Leeds, UK - 6 Month Fixed-Term Contract)
✨Tip Number 1
Network like a pro! Reach out to people in your field on LinkedIn or at local events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching Mitek and understanding their values. Show them how your skills align with their mission, especially around identity authentication and fraud prevention.
✨Tip Number 3
Practice common interview questions and have your own ready. This shows you're engaged and interested in the role, plus it helps you feel more confident when the time comes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Mitek team.
We think you need these skills to ace Associate Agent (Leeds, UK - 6 Month Fixed-Term Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Associate Agent role. Highlight relevant experience, especially in data entry or administration, and showcase your attention to detail. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working at Mitek and how your background makes you a great fit. Keep it concise but engaging – we love a good story!
Show Off Your IT Skills: Since this role requires strong IT literacy, don’t forget to mention any relevant software or tools you’re familiar with. If you’ve got experience with data entry systems or document verification, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Mitek Systems
✨Know Your Stuff
Before the interview, make sure you understand Mitek's mission and the role of an Associate Agent. Familiarise yourself with their identity authentication solutions and how they use technology like AI and machine learning. This will show your genuine interest in the company and the position.
✨Showcase Your Attention to Detail
Since the role requires a keen eye for detail, prepare examples from your past experiences where you demonstrated this skill. Whether it’s catching errors in documents or ensuring data accuracy, be ready to discuss how you’ve excelled in similar situations.
✨Practice Your Communication Skills
As effective communication is key, practice articulating your thoughts clearly and concisely. You might be asked to explain complex information, so think about how you can simplify your explanations while still being thorough.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, especially under pressure. Think about scenarios related to document verification or data entry, and prepare to discuss how you would ensure accuracy and meet deadlines in a fast-paced environment.