Shift Supervisor

Shift Supervisor

Guildford Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
  • Company: Join Castle Pubs, known for unique pubs with character and community vibes.
  • Benefits: Enjoy flexible shifts, 33% dining discounts, Hastee Pay, and team socials.
  • Why this job: Be part of a fun environment, make lifelong friends, and develop leadership skills.
  • Qualifications: No prior experience needed; just bring your personality and passion for service!
  • Other info: Quick mobile application process – no CV required!

The predicted salary is between 24000 - 36000 £ per year.

No CV to hand? No problem! We’ve made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the Drummond, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like-minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you.

WHAT'S IN IT FOR ME?

  • Flexible shifts - to fit around you.
  • Love dining out? You’ll love it even more with a massive 33% discount across all our brands.
  • 20% discount off all of our brands for friends and family.
  • Hastee Pay - no more waiting for payday, you can access your earned pay when you need it.
  • Never a dull moment - fun, laughs and lifelong friends!
  • Team Socials - work hard, play hard!
  • Pension; 28 days paid holiday; high-street shopping discounts; and free shares!
  • Free employee helpline - to support you with whatever life throws at you.

WHAT WILL I BE DOING?

As Shift Supervisor you’ll...

  • Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
  • Be a shift leader.
  • Be a role model for your teams, helping with their training.
  • Maintain high standards of cleanliness and safety.

Shift Supervisor employer: Mitchells & Butlers

At Castle Pubs, we pride ourselves on being an exceptional employer, offering a vibrant work culture where individuality thrives and every team member is valued. As a Shift Supervisor at the Drummond, you'll enjoy flexible shifts, generous discounts across our brands, and access to Hastee Pay, ensuring you can balance work and life seamlessly. With opportunities for personal growth, team socials, and a supportive environment, you'll not only lead a passionate team but also forge lifelong friendships in a unique and lively setting.
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Contact Detail:

Mitchells & Butlers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Supervisor

✨Tip Number 1

Show your personality during the application process! As a Shift Supervisor, having a 'pint of personality' is key. Make sure to convey your enthusiasm for great service and your ability to lead a team in your responses.

✨Tip Number 2

Familiarise yourself with Castle Pubs and their unique atmosphere. Mentioning specific pubs or experiences you’ve had can demonstrate your genuine interest and understanding of the brand, which will set you apart from other candidates.

✨Tip Number 3

Highlight any previous experience in hospitality or leadership roles. Even if it’s informal, showcasing your ability to manage a team and provide excellent customer service will resonate well with us.

✨Tip Number 4

Be prepared to discuss how you would handle various scenarios on the job. Think about examples where you've successfully led a team or resolved customer issues, as this will show your readiness for the role of Shift Supervisor.

We think you need these skills to ace Shift Supervisor

Leadership Skills
Customer Service Skills
Team Management
Communication Skills
Problem-Solving Skills
Time Management
Training and Development
Attention to Detail
Conflict Resolution
Adaptability
Organisational Skills
Interpersonal Skills
Ability to Work Under Pressure
Knowledge of Health and Safety Standards

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand what the Shift Supervisor role entails. Highlight key responsibilities and qualities they are looking for, such as leadership skills and a passion for service.

Craft Your Responses: Since there's no CV required, focus on crafting thoughtful responses in the application form. Use specific examples from your past experiences that demonstrate your ability to lead a team and provide excellent customer service.

Show Your Personality: The job calls for someone with 'pints of personality'. Make sure your application reflects your unique character and enthusiasm for the role. Use a friendly tone and express your passion for hospitality.

Double-Check Your Application: Before submitting, review your application for any spelling or grammatical errors. Ensure all sections are filled out completely and accurately to make a great first impression.

How to prepare for a job interview at Mitchells & Butlers

✨Show Your Personality

As a Shift Supervisor, having a vibrant personality is key. Be yourself during the interview and let your enthusiasm for great service shine through. Remember, they want someone who can connect with guests and lead a team with charisma.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led a team in the past. Discuss your approach to training and motivating staff, as well as how you handle challenges. This will show that you're ready to take on the responsibilities of a Shift Supervisor.

✨Know the Company Culture

Familiarise yourself with Castle Pubs and their unique atmosphere. Mention specific pubs or values that resonate with you during the interview. This shows that you're genuinely interested in being part of their team and understand what makes them special.

✨Ask Thoughtful Questions

Prepare some questions to ask at the end of the interview. Inquire about team dynamics, training opportunities, or how they maintain high standards of cleanliness and safety. This demonstrates your interest in the role and your proactive attitude.

Shift Supervisor
Mitchells & Butlers
M
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