Shift Supervisor

Shift Supervisor

Sunderland Full-Time 24000 - 36000 £ / year (est.) No home office possible
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Mitchells & Butlers

At a Glance

  • Tasks: Lead a team, serve guests, and ensure high standards of cleanliness.
  • Company: Join Miller & Carter, the home of perfect steaks and great service.
  • Benefits: Enjoy flexible shifts, 33% dining discounts, and access to earned pay anytime.
  • Why this job: Be part of a fun team, make lifelong friends, and gain unique steak training.
  • Qualifications: No CV needed; just bring your passion for service and leadership.
  • Other info: Join our exclusive Steak School and enjoy team socials!

The predicted salary is between 24000 - 36000 £ per year.

No CV to hand? No problem! We’ve made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at Miller & Carter - Sunderland, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Miller and Carter, the home of the Steak Geeks. We take the bull by the horns. Picture perfect steaks, butchered, aged and cooked to perfection. We add a special touch to every occasion. If you fancy yourself as a steak geek, we want to hear from you.

All management employees are enrolled onto our unique and industry leading 3 day Steak School, and we are proud as the ONLY restaurant chain to be awarded 'The Masters of Steak' accreditation.

WHAT'S IN IT FOR ME?

  • Flexible shifts - to fit around you.
  • Love dining out? You’ll love it even more with a massive 33% discount across all our brands.
  • 20% discount off all of our brands for friends and family.
  • Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  • Never a dull moment - fun, laughs and lifelong friends!
  • Team Socials - work hard, play hard!
  • Pension; 28 days paid holiday; high-street shopping discounts; and free shares!
  • Free employee helpline - to support you with whatever life throws at you.

WHAT WILL I BE DOING?

AS SHIFT SUPERVISOR YOU’LL...

  • Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
  • Be a shift leader.
  • Be a role model for your teams, helping with their training.
  • Maintain high standards of cleanliness and safety.
Mitchells & Butlers

Contact Detail:

Mitchells & Butlers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Supervisor

✨Tip Number 1

Familiarise yourself with Miller & Carter's values and service style. Understanding their commitment to quality and customer experience will help you demonstrate your alignment with their brand during the interview.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlighting your ability to train and motivate others will be key for the Shift Supervisor role.

✨Tip Number 3

Engage with the restaurant's social media platforms. Commenting on posts or sharing your experiences can help you get noticed and show your enthusiasm for the brand before your application.

✨Tip Number 4

Be ready to discuss your passion for food, especially steak! Knowing about their Steak School and being able to express your excitement about it can set you apart from other candidates.

We think you need these skills to ace Shift Supervisor

Leadership Skills
Customer Service Excellence
Team Management
Training and Development
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Conflict Resolution
Adaptability
Organisational Skills
Health and Safety Awareness
Interpersonal Skills
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Miller & Carter is looking for in a Shift Supervisor. Highlight your passion for great service and leadership skills in your application.

Complete the Application Form: Since there's no CV required, focus on filling out the application form thoroughly. Make sure to provide clear and concise answers that showcase your experience and enthusiasm for the role.

Showcase Your Personality: Miller & Carter values a warm welcome and great service. Use the application to convey your personality and how you would contribute to creating a welcoming atmosphere for guests.

Highlight Relevant Experience: Even without a CV, you can mention any relevant experience in hospitality or team leadership directly in the application form. Be specific about your past roles and how they relate to being a Shift Supervisor.

How to prepare for a job interview at Mitchells & Butlers

✨Show Your Passion for Service

As a Shift Supervisor, your enthusiasm for great service is key. Be prepared to share examples of how you've provided excellent customer service in the past and how you plan to inspire your team to do the same.

✨Demonstrate Leadership Skills

Highlight your experience in leading teams. Discuss specific instances where you've successfully trained or motivated staff, as this role requires you to be a role model and a shift leader.

✨Know the Brand

Familiarise yourself with Miller & Carter's values and offerings, especially their steak expertise. Showing that you understand what makes them unique will impress the interviewers and demonstrate your commitment to the role.

✨Ask Insightful Questions

Prepare thoughtful questions about the team dynamics, training opportunities, and the Steak School. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Shift Supervisor
Mitchells & Butlers
Location: Sunderland
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