Duty Manager

Duty Manager

Newcastle Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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Mitchells & Butlers

At a Glance

  • Tasks: Lead the team, oversee operations, and ensure guests have memorable experiences.
  • Company: Join Ember Inns, a beloved local pub known for its traditional grub and community spirit.
  • Benefits: Enjoy flexible shifts, 33% discounts, gym perks, and access to financial tools.
  • Why this job: Be part of a vibrant culture with team socials and opportunities for personal growth.
  • Qualifications: Management experience is essential; passion for hospitality is a must.
  • Other info: No CV needed! Apply easily via our mobile-friendly form.

The predicted salary is between 30000 - 42000 Β£ per year.

No CV to hand? No problem! We\’ve made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Duty Manager at the Denton, you\’ll work alongside the General Manager to lead your team to success. You\’ll oversee all areas of the business, making sure provide guests with an experience that keeps them coming back for more.
Join us at Ember Inns, a local to be proud of. Think, traditional pub grub, roaring fires and real ales set at the heart of the community. If you want to be part of the Inn crowd, we want to hear from you.
WHAT\’S IN IT FOR ME?

  • Flexible shifts – to fit around the other important things in life.
  • A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we\’ve got you covered.
  • 20% discount across all off our brands for up to 5 friends and family.
  • Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  • Discounts on gym memberships.
  • Team Socials – work hard, play hard!

On top of this, we offer a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There\’s also a free employee helpline- to support you with whatever life throws at you.
WHAT WILL I BE DOING? AS DUTY MANAGER YOU\’LL…

  • Use your management experience to be an assistant to the General Manager in the day to day running of the business.
  • Train and inspire your team to deliver food, drink, and service to be proud of.
  • Be the role model and guide development within your team.
  • Ensure our guests are cared for, being the host to life\’s memorable moments.
  • Strive towards and achieve business targets.

Duty Manager employer: Mitchells & Butlers

Ember Inns is an exceptional employer that values its team members and fosters a vibrant work culture. As a Duty Manager, you'll enjoy flexible shifts, generous discounts across all our brands, and numerous employee benefits including a financial toolkit, gym membership discounts, and opportunities for personal growth. Join us in creating memorable experiences for our guests while being part of a supportive community-focused environment.
Mitchells & Butlers

Contact Detail:

Mitchells & Butlers Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Duty Manager

✨Tip Number 1

Familiarise yourself with the Ember Inns brand and its values. Understanding what makes us unique will help you demonstrate your passion for the role during any conversations or interviews.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you inspired or trained your team to achieve great results.

✨Tip Number 3

Engage with our community on social media. Follow Ember Inns and interact with our posts to show your enthusiasm for the brand and its culture, which can make a positive impression.

✨Tip Number 4

Be prepared to discuss how you would enhance the guest experience at the Denton. Think about innovative ideas or improvements that align with our commitment to providing memorable moments for our guests.

We think you need these skills to ace Duty Manager

Leadership Skills
Team Management
Customer Service Excellence
Communication Skills
Problem-Solving Skills
Time Management
Financial Acumen
Training and Development
Conflict Resolution
Attention to Detail
Adaptability
Sales Skills
Organisational Skills
Ability to Work Under Pressure

Some tips for your application 🫑

Understand the Role: Read through the job description carefully to understand the responsibilities and expectations of a Duty Manager. This will help you tailor your application to highlight relevant skills and experiences.

Complete the Application Form: Since there's no CV required, focus on filling out the application form thoroughly. Make sure to provide clear and concise answers that showcase your management experience and ability to lead a team.

Highlight Relevant Experience: In your application, emphasise any previous management roles or customer service experience. Use specific examples to demonstrate how you've successfully led a team or improved guest experiences in the past.

Show Your Passion: Express your enthusiasm for working at Ember Inns and being part of the community. Mention what excites you about the role and how you can contribute to creating memorable moments for guests.

How to prepare for a job interview at Mitchells & Butlers

✨Show Your Leadership Skills

As a Duty Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've successfully managed teams in the past and inspired them to achieve their goals.

✨Understand the Business

Familiarise yourself with Ember Inns and its values. Knowing about their traditional pub grub and community focus will help you align your answers with what they stand for. This shows genuine interest and that you're a good fit for their culture.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think of situations where you've had to handle difficult guests or resolve conflicts, and be ready to discuss how you managed those challenges.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. Inquire about team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the position is right for you.

Duty Manager
Mitchells & Butlers
Location: Newcastle
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