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- Tasks: Lead the team, oversee operations, and ensure exceptional guest experiences.
- Company: Join Miller & Carter, renowned for perfect steaks and memorable dining.
- Benefits: Enjoy flexible shifts, 33% discounts, financial tools, gym discounts, and more!
- Why this job: Be part of a unique Steak School and a fun, supportive work culture.
- Qualifications: Management experience and a passion for delivering great service are essential.
- Other info: No CV needed; apply easily via our mobile-friendly form!
The predicted salary is between 30000 - 42000 £ per year.
No CV to hand? No problem! We’ve made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!
As Duty Manager at Miller & Carter - Birmingham Hagley Road, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure to provide guests with an experience that keeps them coming back for more. Join us at Miller and Carter, the home of the masters of steak. We take the bull by the horns. Picture perfect steaks, butchered, aged and cooked to perfection. We add a special touch to every occasion. If you fancy yourself as a steak geek, we want to hear from you.
All management employees are enrolled onto our unique and industry leading 3 day Steak School, and we are proud as the ONLY restaurant chain to be awarded 'The Masters of Steak' accreditation.
WHAT'S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life.
- A massive 33% discount across all our brands. Whether it’s date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
- 20% discount across all of our brands for up to 5 friends and family.
- Wagestream - a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Discounts on gym memberships.
- Team Socials - work hard, play hard!
- On top of this, we offer a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares!
- There’s also a free employee helpline - to support you with whatever life throws at you.
WHAT WILL I BE DOING? AS DUTY MANAGER YOU'LL...
- Use your management experience to be an assistant to the General Manager in the day to day running of the business.
- Train and inspire your team to deliver food, drink, and service to be proud of.
- Be the role model and guide development within your team.
- Ensure our guests are cared for, being the host to life’s memorable moments.
- Strive towards and achieve business targets.
Duty Manager employer: Mitchells & Butlers
Contact Detail:
Mitchells & Butlers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with Miller & Carter's unique offerings, especially their steak expertise. Being knowledgeable about their menu and the Steak School will show your passion for the brand during any discussions.
✨Tip Number 2
Highlight your management experience in previous roles when you get the chance to speak with us. Share specific examples of how you've successfully led a team and improved customer experiences.
✨Tip Number 3
Prepare to discuss how you would handle various scenarios in a busy restaurant environment. Think about times you've resolved conflicts or improved service efficiency, as these are key skills for a Duty Manager.
✨Tip Number 4
Show enthusiasm for the role and the company culture. Engage with our social media channels or visit the restaurant if possible, so you can speak genuinely about your experiences and what excites you about joining our team.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Duty Manager. Tailor your application to highlight relevant experience and skills that align with these requirements.
Craft Your Application: Since there's no CV required, focus on filling out the application form thoroughly. Use clear and concise language to describe your previous management experience and how it relates to the role at Miller & Carter.
Show Your Passion for Steak: Mention your enthusiasm for the food industry, particularly steak, as this is a key aspect of the brand. Share any relevant experiences or knowledge that demonstrate your passion and suitability for the role.
Highlight Team Leadership Skills: Emphasise your ability to train and inspire a team. Provide examples of how you've successfully led teams in the past, focusing on your leadership style and how it aligns with the company’s values.
How to prepare for a job interview at Mitchells & Butlers
✨Show Your Passion for Steak
As a Duty Manager at Miller & Carter, it's essential to demonstrate your enthusiasm for steak and the dining experience. Be prepared to discuss your favourite cuts of meat, cooking techniques, and what makes a great steakhouse. This will show that you align with their brand values.
✨Highlight Your Management Experience
Make sure to share specific examples from your past management roles. Discuss how you've successfully led teams, trained staff, and improved service quality. This will help the interviewers see that you have the skills needed to assist the General Manager effectively.
✨Emphasise Customer Care
Miller & Carter prides itself on providing memorable experiences for guests. Be ready to talk about how you've gone above and beyond for customers in previous roles. Share stories that illustrate your commitment to excellent service and guest satisfaction.
✨Prepare Questions About the Role
Interviews are a two-way street, so come prepared with thoughtful questions about the Duty Manager position and the company culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
