At a Glance
- Tasks: Lead a team, oversee operations, and ensure top-notch customer service.
- Company: Renowned UK pub brand with a vibrant atmosphere.
- Benefits: Flexible hours, discounts, paid holidays, and employee perks.
- Why this job: Join a fun team and make a difference in the hospitality industry.
- Qualifications: Passion for hospitality and commitment to cleanliness and safety.
- Other info: Great opportunity for career growth in a lively environment.
The predicted salary is between 12 - 16 Β£ per hour.
A renowned UK pub brand is looking for a Part Time Shift Supervisor to lead a team at their Whickham location. The role involves overseeing daily operations, ensuring outstanding customer service, and training staff. Ideal candidates should have a passion for hospitality and maintain high standards of cleanliness and safety. This position offers flexible shifts and employee benefits, including discounts and paid holidays.
Guest-Facing Shift Supervisor | Flexible Hours + Perks in Whickham employer: Mitchells & Butlers PLC
Contact Detail:
Mitchells & Butlers PLC Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Guest-Facing Shift Supervisor | Flexible Hours + Perks in Whickham
β¨Tip Number 1
Get to know the pub brand inside out! Research their values, menu, and customer service style. This way, when you chat with them, you can show off your passion for hospitality and how you fit into their vibe.
β¨Tip Number 2
Practice your people skills! As a Shift Supervisor, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to shine in those interviews.
β¨Tip Number 3
Donβt just wait for the job to come to you! Apply through our website and keep an eye on any updates. Being proactive shows your enthusiasm and commitment to joining their team.
β¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Guest-Facing Shift Supervisor | Flexible Hours + Perks in Whickham
Some tips for your application π«‘
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share any relevant experiences that highlight your enthusiasm and commitment to providing outstanding customer service.
Tailor Your Application: Make sure to customise your CV and cover letter for the Shift Supervisor role. Highlight your leadership skills and any experience you have in training staff or managing operations, as these are key aspects of the job.
Keep It Clean and Professional: Just like we maintain high standards of cleanliness in our pubs, ensure your application is tidy and well-organised. Use clear formatting and check for any spelling or grammar mistakes before hitting send.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. This way, your application goes straight to us, and we canβt wait to see what you bring to the team!
How to prepare for a job interview at Mitchells & Butlers PLC
β¨Know the Brand Inside Out
Before your interview, do some homework on the pub brand. Understand their values, menu offerings, and what sets them apart in the hospitality industry. This knowledge will help you demonstrate your passion for the role and show that you're genuinely interested in being part of their team.
β¨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be leading a team, so be ready to discuss your previous experiences in leadership roles. Prepare specific examples of how you've motivated staff, handled conflicts, or improved service standards. This will highlight your ability to manage a team effectively.
β¨Emphasise Customer Service Excellence
Outstanding customer service is key in this role. Think of situations where you've gone above and beyond for customers. Be prepared to share these stories during your interview to illustrate your commitment to providing an exceptional guest experience.
β¨Ask Insightful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the team dynamics, training opportunities, or how they maintain high standards of cleanliness and safety. This shows your interest in the role and helps you gauge if it's the right fit for you.