At a Glance
- Tasks: Lead a team to deliver top-notch customer service and maintain high standards.
- Company: A popular UK hospitality firm known for its supportive culture.
- Benefits: Flexible shifts, attractive discounts, pension, and share options.
- Why this job: Join a fun team and make a difference in guest experiences.
- Qualifications: Experience in hospitality and strong leadership skills.
- Other info: Great opportunities for personal growth in a prestigious dining brand.
The predicted salary is between 24000 - 36000 Β£ per year.
A popular UK hospitality firm is looking for a Shift Supervisor for their Weston-super-Mare location. You will lead the team, ensuring excellent customer service and high standards of cleanliness and safety. Your role includes mentoring, training staff, and creating a welcoming environment for guests.
Enjoy flexible shifts, attractive discounts across all brands, and additional perks like a pension and shares. Join a fun and supportive team at this prestigious brand in the dining industry.
Shift Supervisor - Lead Guest Service & Training in Weston-super-Mare employer: Mitchells & Butlers PLC
Contact Detail:
Mitchells & Butlers PLC Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Shift Supervisor - Lead Guest Service & Training in Weston-super-Mare
β¨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know about openings or can put in a good word for you, which can make all the difference.
β¨Tip Number 2
Prepare for the interview by researching the company and its values. Understand their approach to customer service and think of examples from your experience that showcase your leadership and training skills.
β¨Tip Number 3
Practice makes perfect! Do mock interviews with a friend or in front of the mirror. Focus on how you would lead a team and handle guest service challenges, as these are key aspects of the Shift Supervisor role.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Shift Supervisor - Lead Guest Service & Training in Weston-super-Mare
Some tips for your application π«‘
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how you can create a welcoming environment for guests and lead a team with enthusiasm.
Highlight Your Leadership Skills: As a Shift Supervisor, you'll be mentoring and training staff. Make sure to include examples of your leadership experience in your application. Weβre looking for someone who can inspire and motivate their team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and relevant to the role. No need for fluff!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from our team.
How to prepare for a job interview at Mitchells & Butlers PLC
β¨Know the Company Inside Out
Before your interview, do some homework on the hospitality firm. Understand their values, mission, and what makes them stand out in the dining industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
β¨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be leading a team. Be prepared to discuss your previous experiences in mentoring and training staff. Share specific examples of how you've successfully managed a team and created a positive environment for both guests and employees.
β¨Emphasise Customer Service Excellence
Customer service is key in this role. Think of situations where you've gone above and beyond for customers. Highlight your ability to handle difficult situations with grace and ensure that every guest leaves with a smile.
β¨Ask Thoughtful Questions
At the end of the interview, donβt forget to ask questions! Inquire about the team dynamics, training opportunities, or how they maintain high standards of cleanliness and safety. This shows your enthusiasm and helps you gauge if the company is the right fit for you.