At a Glance
- Tasks: Lead a team to enhance guest experiences and ensure high-quality service.
- Company: Join the vibrant team at Toby Carvery, part of Mitchells & Butlers PLC.
- Benefits: Enjoy flexible shifts, discounts, a pension scheme, and 25 days paid holiday.
- Other info: Great opportunity for career growth in the hospitality industry.
- Why this job: Make a real impact on guest experiences in a supportive and fun environment.
- Qualifications: Team leadership skills and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Mitchells & Butlers PLC is looking for a Duty Manager at Toby Carvery - Warrington. In this role, you will partner with the General Manager to oversee daily operations and lead your team to enhance guest experiences.
Your responsibilities will include:
- Training your team
- Ensuring high-quality service
- Striving towards business targets
We value teamwork and provide a supportive environment to make every guest feel welcome. Enjoy flexible shifts and several employee benefits including discounts, a pension scheme, and 25 days paid holiday.
Guest Experience Lead — Flexible Shifts in Warrington employer: Mitchells & Butlers PLC
At Mitchells & Butlers PLC, we pride ourselves on being an excellent employer that values teamwork and fosters a supportive work culture. As a Guest Experience Lead at Toby Carvery in Warrington, you will enjoy flexible shifts, competitive benefits such as discounts, a pension scheme, and 25 days of paid holiday, all while having the opportunity to grow your career in a dynamic environment dedicated to enhancing guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Lead — Flexible Shifts in Warrington
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mitchells & Butlers PLC. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Mitchells & Butlers PLC
Don't be shy about reaching out to Mitchells & Butlers PLC directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Guest Experience Lead — Flexible Shifts in Warrington
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mitchells & Butlers PLC and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Mitchells & Butlers PLC
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
