Part-Time Shift Leader – Flexible Shifts & Guest Experience in Walsall
Part-Time Shift Leader – Flexible Shifts & Guest Experience

Part-Time Shift Leader – Flexible Shifts & Guest Experience in Walsall

Walsall Part-Time 10 - 13 £ / hour (est.) No home office possible
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Mitchells & Butlers PLC

At a Glance

  • Tasks: Lead a team, ensure excellent customer service, and maintain cleanliness standards.
  • Company: Join a vibrant hospitality group in Walsall with a focus on guest experience.
  • Benefits: Enjoy discounts, pension, paid holidays, and fun team socials.
  • Why this job: Flexible shifts that fit your schedule while making guests feel welcome.
  • Qualifications: Passion for training, engaging with others, and delivering great service.
  • Other info: Perfect opportunity for students looking to gain leadership experience.

The predicted salary is between 10 - 13 £ per hour.

A hospitality group in Walsall is seeking a Part Time Shift Supervisor at the Plough & Harrow. The role involves leading a team, ensuring great customer service, and maintaining high standards of cleanliness.

Candidates should have a passion for training and engaging with others, providing a warm welcome to guests.

You'll enjoy benefits such as discounts, a pension, paid holidays, and team socials. This position offers a flexible shift pattern to fit around your schedule.

Part-Time Shift Leader – Flexible Shifts & Guest Experience in Walsall employer: Mitchells & Butlers PLC

Join our vibrant hospitality group in Walsall as a Part-Time Shift Leader, where you'll thrive in a supportive work culture that values teamwork and guest satisfaction. Enjoy flexible shifts that accommodate your lifestyle, alongside fantastic benefits like discounts, a pension plan, paid holidays, and regular team socials that foster camaraderie and personal growth. With opportunities to develop your leadership skills and engage with a passionate team, this role is perfect for those looking to make a meaningful impact in the hospitality industry.
Mitchells & Butlers PLC

Contact Detail:

Mitchells & Butlers PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Part-Time Shift Leader – Flexible Shifts & Guest Experience in Walsall

Tip Number 1

Network like a pro! Chat with friends, family, or even your local barista about the job you're after. You never know who might have a lead or know someone in the hospitality scene.

Tip Number 2

Show up in person! If you can, pop into the Plough & Harrow and introduce yourself. A friendly face can make a lasting impression, and it shows you're genuinely interested in the role.

Tip Number 3

Prepare for the interview by practising common questions. Think about how you’d lead a team or handle a tricky guest situation. We want to see your passion for customer service shine through!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Part-Time Shift Leader – Flexible Shifts & Guest Experience in Walsall

Team Leadership
Customer Service
Training and Development
Engagement Skills
Attention to Cleanliness
Communication Skills
Flexibility
Time Management

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let us see your enthusiasm for the hospitality industry. Share experiences where you've gone above and beyond for guests or led a team to success. We love hearing about your passion!

Highlight Your Leadership Skills: As a Shift Leader, you'll be guiding a team, so make sure to showcase any relevant leadership experience in your application. Whether it's training new staff or managing a busy shift, we want to know how you’ve made an impact.

Keep It Personal and Engaging: We appreciate a personal touch! Use your own voice and style in your application. Tell us why you want to join our team at the Plough & Harrow and how you can contribute to creating a warm atmosphere for our guests.

Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you. We can’t wait to hear from you!

How to prepare for a job interview at Mitchells & Butlers PLC

Know the Venue Inside Out

Before your interview, make sure you know the Plough & Harrow like the back of your hand. Familiarise yourself with their menu, services, and any recent events or promotions. This shows your genuine interest in the role and helps you connect with the interviewers.

Showcase Your Leadership Skills

As a potential Shift Leader, it's crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you can motivate others and maintain high standards of service.

Emphasise Customer Service Passion

This role is all about guest experience, so be ready to discuss your passion for customer service. Share stories that illustrate how you've gone above and beyond for guests in previous roles. This will help convey your commitment to providing a warm welcome.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they maintain cleanliness standards. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.

Part-Time Shift Leader – Flexible Shifts & Guest Experience in Walsall
Mitchells & Butlers PLC
Location: Walsall
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