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For Companies At a Glance
- Tasks: Lead a team to create amazing guest experiences and train staff.
- Company: Join a top hospitality group in Swindon with a fun atmosphere.
- Benefits: Enjoy flexible shifts, discounts, pension, and paid holidays.
- Why this job: Be part of a dynamic team and make a real difference in guest service.
- Qualifications: Passion for customer service and experience in team training.
The predicted salary is between 24000 - 36000 £ per year.
A leading hospitality group in Swindon is seeking a Shift Supervisor at Harvester. In this role, you will be responsible for leading a team to deliver an outstanding guest experience. A passion for customer service and team training is essential.
Enjoy flexible shifts, employee discounts, and other benefits including a pension and paid holiday. If you are ready to be a part of a fun and dynamic team, we want to hear from you!
Shift Supervisor - Lead Guest Service & Training (Flexible) in Swindon employer: Mitchells & Butlers PLC
Contact Detail:
Mitchells & Butlers PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor - Lead Guest Service & Training (Flexible) in Swindon
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can really give you an edge when applying for that Shift Supervisor role.
✨Tip Number 2
Prepare for the interview by practising common questions related to guest service and team leadership. We suggest role-playing with a friend to boost your confidence and refine your answers. Remember, showing your passion for customer service is key!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview at Harvester. It shows you’re serious about the role and respect the company’s standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our fun and dynamic team!
We think you need these skills to ace Shift Supervisor - Lead Guest Service & Training (Flexible) in Swindon
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering an outstanding guest experience. Share any relevant experiences that highlight your customer service skills and how you’ve gone above and beyond for guests in the past.
Highlight Your Leadership Skills: As a Shift Supervisor, you'll be leading a team, so make sure to showcase your leadership abilities in your application. Talk about any previous roles where you’ve trained or managed a team, and how you motivated them to achieve great results.
Be Yourself: We want to get to know the real you! Use your application to express your personality and what makes you a great fit for our fun and dynamic team. Don’t be afraid to let your unique qualities shine through!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s super easy and ensures we receive all your details without any hiccups!
How to prepare for a job interview at Mitchells & Butlers PLC
✨Know Your Guest Service Basics
Brush up on the key principles of excellent customer service. Be ready to share examples of how you've gone above and beyond for guests in previous roles. This will show your passion for delivering an outstanding guest experience.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be leading a team. Prepare to discuss your leadership style and provide examples of how you've successfully trained or motivated team members in the past. Highlight any specific training techniques you’ve used that resulted in improved performance.
✨Emphasise Flexibility and Team Spirit
Since the role offers flexible shifts, be sure to express your willingness to adapt to different schedules. Also, talk about how you foster a fun and dynamic team environment, as this aligns with the company culture they’re looking for.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training programmes, and guest service expectations at Harvester. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
