At a Glance
- Tasks: Greet and serve guests, ensuring they have an unforgettable experience.
- Company: Join Ember Inns, a beloved local pub with a warm community vibe.
- Benefits: Flexible shifts, 33% dining discount, and access to earned wages anytime.
- Other info: Enjoy team socials, paid holidays, and even free shares!
- Why this job: Be part of a fun team and create memorable moments for guests.
- Qualifications: No specific qualifications needed, just a passion for great service.
The predicted salary is between 20000 - 25000 £ per year.
Responsibilities:
- Greet, serve and look after our guests ensuring they can't wait to come back.
- Maintain the highest standards of cleanliness and safety.
- Support the kitchen preparing, cooking, and presenting food.
- Work with our team to create a friendly atmosphere our guests will love.
Join us at Ember Inns, a local to be proud of. Think, traditional pub grub, roaring fires and real ales set at the heart of the community. If you want to be part of the Inn crowd, we want to hear from you.
Benefits:
- Flexible shifts - to fit around you.
- Love dining out? You'll love it even more with a massive 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Earned Wage Access - no more waiting for payday, you can access your earned pay when you need it.
- Team Socials - work hard, play hard!
- On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high‑street shopping discounts; and we even give you free shares!
- There's also a free employee helpline- to support you with whatever life throws at you.
Front of House - Team Member in Sutton Coldfield employer: Mitchells & Butlers PLC
At Ember Inns, we pride ourselves on being a welcoming and inclusive employer, offering flexible shifts that cater to your lifestyle while ensuring a friendly and supportive work environment. With generous benefits such as a 33% discount across all our dining brands, access to earned wages, and opportunities for team socials, we foster a culture where employees can thrive and enjoy their work. Join us in creating memorable experiences for our guests in a community-focused setting, where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House - Team Member in Sutton Coldfield
✨Tip Number 1
Get to know the company culture! Before your interview, check out Ember Inns' vibe. Visit their website and social media to see what they're all about. This way, you can tailor your answers to show you're a perfect fit for their friendly atmosphere.
✨Tip Number 2
Practice makes perfect! Grab a mate and do a mock interview. Focus on common questions like how you’d handle a busy shift or deal with a difficult customer. The more comfortable you are, the better you'll shine when it counts!
✨Tip Number 3
Show off your personality! When you’re chatting with the interviewer, let your enthusiasm for the role come through. They want to see that you’re not just about serving food but also about creating a memorable experience for guests.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a quick thank-you email. It shows you’re keen and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be an awesome addition to their team!
We think you need these skills to ace Front of House - Team Member in Sutton Coldfield
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our friendly atmosphere.
Tailor Your Application:Make sure to customise your application for the Front of House role. Highlight your experience in customer service and any relevant skills that align with our responsibilities, like maintaining cleanliness and supporting the kitchen.
Show Your Passion:We love seeing enthusiasm! In your application, express why you’re excited about joining Ember Inns and how you can help create a welcoming environment for our guests. A little passion goes a long way!
Apply Through Our Website:To make things easier for both of us, apply directly through our website. It’s straightforward and ensures your application gets to the right place quickly. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Mitchells & Butlers PLC
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and offerings at Ember Inns. Being able to discuss specific dishes and drinks shows your genuine interest in the role and helps you connect with the interviewers.
✨Showcase Your People Skills
As a Front of House Team Member, your ability to interact with guests is crucial. Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a negative experience into a positive one!
✨Emphasise Teamwork
Working well with others is key in this role. Be ready to share experiences where you collaborated with a team to achieve a common goal. Highlighting your ability to create a friendly atmosphere will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
