Assistant Manager: Drive Team Excellence & Guest Experience in Sutton Coldfield

Assistant Manager: Drive Team Excellence & Guest Experience in Sutton Coldfield

Sutton Coldfield Full-Time 25000 - 30000 £ / year (est.) No working from home possible
Mitchells & Butlers PLC

At a Glance

  • Tasks: Support the General Manager in leading a dynamic team and enhancing guest experiences.
  • Company: Join the Toby Carvery family at Mitchells & Butlers PLC.
  • Benefits: Enjoy discounts, 28 days paid holiday, and a pension.
  • Other info: Be part of a fun environment creating fantastic memories for guests.
  • Why this job: Grow your career with progression opportunities to become a General Manager.
  • Qualifications: Passion for guest service and team leadership skills.

The predicted salary is between 25000 - 30000 £ per year.

Mitchells & Butlers PLC is seeking an Assistant Manager at Toby Carvery - Streetly. In this role, you will support the General Manager in leading a dynamic team dedicated to exceptional guest experiences. The position offers ample progression opportunities with the potential to grow into a General Manager.

Enjoy a massive range of benefits including discounts, 28 days of paid holiday, and a pension. Join our Toby Carvery family and help create fantastic memories for our guests!

Assistant Manager: Drive Team Excellence & Guest Experience in Sutton Coldfield employer: Mitchells & Butlers PLC

Mitchells & Butlers PLC is an excellent employer, offering a vibrant work culture where team excellence and guest experience are at the forefront. With generous benefits such as 28 days of paid holiday, discounts, and a clear pathway for career progression into management roles, employees are empowered to thrive in a supportive environment that values their contributions. Join our Toby Carvery family in Streetly and be part of a team that creates memorable experiences for our guests while enjoying a fulfilling career.

Mitchells & Butlers PLC

Contact Details:

Mitchells & Butlers PLC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Manager: Drive Team Excellence & Guest Experience in Sutton Coldfield

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mitchells & Butlers PLC. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Mitchells & Butlers PLC

Don't be shy about reaching out to Mitchells & Butlers PLC directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Assistant Manager: Drive Team Excellence & Guest Experience in Sutton Coldfield

Team Leadership
Guest Experience Management
Communication Skills
Problem-Solving Skills
Time Management
Customer Service
Staff Training and Development

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mitchells & Butlers PLC and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Mitchells & Butlers PLC

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!