At a Glance
- Tasks: Lead a team to deliver exceptional service and maintain high standards.
- Company: Join the vibrant team at Ember Inns, part of Mitchells & Butlers.
- Benefits: Enjoy flexible shifts, 33% dining discount, and access to earned pay.
- Other info: Team socials, career growth opportunities, and a supportive culture.
- Why this job: Be a service leader in a fun, inclusive environment with great perks.
- Qualifications: Leadership skills and a passion for providing excellent customer service.
The predicted salary is between 22000 - 26000 £ per year.
The Shift Supervisor leads a team to provide a welcoming environment and exceptional service.
Benefits:
- Flexible shifts to fit around you.
- Massive 33% discount across all Mitchells & Butlers brands for dining out.
- 20% discount for friends and family.
- Wagestream – financial toolkit allowing access to earned pay.
- Work‑and‑play culture with team socials.
- Pension plan, 28 days paid holiday, high‑street shopping discounts, free shares, and employee helpline.
Responsibilities:
- Manage day‑to‑day operations as host and shift leader.
- Lead, coach and train the team, acting as a role model.
- Maintain high standards of cleanliness and safety.
At M&B we support and value our team, creating an inclusive environment where every guest feels welcome.
Shift Supervisor — Flexible Shifts & Service Leader in Smethwick employer: Mitchells & Butlers PLC
At Mitchells & Butlers, we pride ourselves on being an excellent employer, offering flexible shifts that cater to your lifestyle while fostering a vibrant work-and-play culture. With generous benefits including a 33% discount across all our brands, access to financial tools like Wagestream, and ample opportunities for personal growth through coaching and training, we ensure our team members feel valued and supported in their roles. Join us at Dog At Ember Inns, where you can thrive in a welcoming environment that prioritises both employee well-being and exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor — Flexible Shifts & Service Leader in Smethwick
✨Tip Number 1
Network like a pro! Chat with friends, family, or even your local barista about job openings. You never know who might have the inside scoop on a Shift Supervisor role at Ember Inns!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've led teams or created a welcoming environment in past roles.
✨Tip Number 3
Be prepared to ask questions! Show your interest in the company culture and team dynamics. Ask about their work-and-play culture and how they support team members in their roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be one step closer to enjoying those fab employee benefits like discounts and socials!
We think you need these skills to ace Shift Supervisor — Flexible Shifts & Service Leader in Smethwick
Some tips for your application 🫡
Show Your Leadership Skills:As a Shift Supervisor, we want to see how you lead and inspire a team. Share examples of when you've coached or trained others, and how you maintained high standards in your previous roles.
Be Personable:We’re all about creating a welcoming environment, so let your personality shine through! Use a friendly tone in your application and show us how you connect with others.
Highlight Flexibility:Flexible shifts are key for us, so mention your availability and willingness to adapt. It shows that you're ready to jump in wherever needed, which is super important for this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Mitchells & Butlers PLC
✨Know the Company Culture
Before your interview, take some time to research Ember Inns and their work-and-play culture. Understanding their values and how they create a welcoming environment will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team, coached others, or resolved conflicts. This will demonstrate your capability to lead and inspire.
✨Emphasise Customer Service Excellence
Since the role focuses on providing exceptional service, think of specific instances where you went above and beyond for a customer. Highlighting these experiences will show that you understand the importance of guest satisfaction.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they maintain high standards of cleanliness and safety. This shows your genuine interest in the role and the company.
