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- Tasks: Lead a team and manage daily operations at a vibrant rural pub.
- Company: Join a leading hospitality group known for its excellent service.
- Benefits: Enjoy flexible shifts, dining discounts, and a pension plan.
- Why this job: Make a difference in guest experiences while developing your leadership skills.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Great opportunity for career growth in a fun and dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading hospitality group in the United Kingdom is seeking a passionate Shift Supervisor to manage daily operations at a rural pub. You will lead a team, ensure high service standards, and train staff.
Competitive benefits include flexible shifts, dining discounts, and a pension plan.
The ideal candidate will have strong leadership skills and a commitment to delivering excellent customer service.
Shift Supervisor: Lead Guest Service & Training employer: Mitchells & Butlers PLC
Contact Detail:
Mitchells & Butlers PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor: Lead Guest Service & Training
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Shift Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Shift Supervisor positions and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to showcase your leadership skills and customer service experience.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for hospitality shine through. They want to see that you’re not just about managing operations but also about creating a welcoming atmosphere for guests.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team in delivering top-notch service at our rural pub.
We think you need these skills to ace Shift Supervisor: Lead Guest Service & Training
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re genuinely excited about leading a team and providing top-notch service at our rural pub.
Highlight Your Leadership Skills: Make sure to emphasise your leadership experience in your application. We’re looking for someone who can inspire and train staff, so share examples of how you've successfully managed a team in the past.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Shift Supervisor role. Mention specific skills and experiences that align with the job description, especially around customer service and training.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Mitchells & Butlers PLC
✨Know the Venue Inside Out
Before your interview, make sure you research the pub and its unique offerings. Familiarise yourself with their menu, service style, and any recent news or events. This shows your genuine interest and helps you connect your experience to their specific needs.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about challenges you've faced and how you motivated your team to overcome them. Highlighting your leadership style will demonstrate that you're ready to take on the responsibilities of a Shift Supervisor.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to delivering outstanding customer service. Share specific instances where you went above and beyond for guests. This will illustrate your commitment to high service standards, which is crucial for this role.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask during the interview. Inquire about the training processes for new staff or how the pub maintains its service standards. This not only shows your enthusiasm but also helps you gauge if the company aligns with your values.
