Shift Supervisor: Lead Guest Service & Flexible Shifts
Shift Supervisor: Lead Guest Service & Flexible Shifts

Shift Supervisor: Lead Guest Service & Flexible Shifts

Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations and ensure top-notch guest experiences in a vibrant hospitality setting.
  • Company: Join a leading hospitality company known for its commitment to excellence.
  • Benefits: Enjoy competitive pay, flexible shifts, discounts, and a pension plan.
  • Why this job: Make a difference by training team members and enhancing guest satisfaction.
  • Qualifications: Experience in hospitality and strong leadership skills are essential.
  • Other info: Be part of a dynamic team with opportunities for growth and development.

The predicted salary is between 30000 - 42000 Β£ per year.

A prominent hospitality company is seeking a motivated Shift Supervisor/Duty Manager to join their team in Torquay. You will lead daily operations, ensuring excellent guest experiences and maintaining high standards of cleanliness and safety.

The ideal candidate will have experience in hospitality, strong leadership skills, and a passion for training team members.

This role offers competitive pay, flexible shifts, and great perks such as discounts and a pension plan.

Shift Supervisor: Lead Guest Service & Flexible Shifts employer: Mitchells & Butlers PLC

Join a leading hospitality company in Torquay, where we prioritise employee satisfaction and growth. As a Shift Supervisor, you'll benefit from competitive pay, flexible shifts, and unique perks like discounts and a pension plan, all while working in a supportive environment that fosters teamwork and professional development.
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Contact Detail:

Mitchells & Butlers PLC Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Shift Supervisor: Lead Guest Service & Flexible Shifts

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Shift Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by practising common questions related to guest service and leadership. We recommend role-playing with a friend or even in front of the mirror to boost your confidence and nail that first impression!

✨Tip Number 3

Showcase your passion for training team members during interviews. Share specific examples of how you've helped others grow in their roles. This will highlight your leadership skills and commitment to maintaining high standards in guest service.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Shift Supervisor: Lead Guest Service & Flexible Shifts

Leadership Skills
Guest Service
Operational Management
Training and Development
Attention to Detail
Cleanliness Standards
Safety Standards
Communication Skills
Team Management
Problem-Solving Skills
Flexibility
Time Management

Some tips for your application 🫑

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond to create memorable guest experiences. We want to see that spark!

Highlight Your Leadership Skills: As a Shift Supervisor, strong leadership is key. Make sure to include examples of how you've successfully led a team in the past. We’re looking for those moments where you’ve inspired others or handled challenges with grace.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention the specific skills and experiences that align with what we’re looking for in a Shift Supervisor.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Let’s get you on board!

How to prepare for a job interview at Mitchells & Butlers PLC

✨Know the Company Inside Out

Before your interview, do some research on the hospitality company. Understand their values, mission, and what sets them apart in Torquay. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

✨Showcase Your Leadership Skills

As a Shift Supervisor, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight how you can motivate and train team members to ensure excellent guest experiences.

✨Emphasise Guest Service Excellence

Since this role focuses on leading guest service, be ready to discuss your approach to providing outstanding customer experiences. Share specific instances where you went above and beyond for guests, and how you maintain high standards of cleanliness and safety in your previous roles.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the company's culture, training opportunities, and how they measure success in this role. This shows that you're not just interested in the job, but also in how you can grow within the company.

Shift Supervisor: Lead Guest Service & Flexible Shifts
Mitchells & Butlers PLC

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