Shift Supervisor: Lead a Guest-Focused Pub Team

Shift Supervisor: Lead a Guest-Focused Pub Team

Full-Time 25000 - 30000 £ / year (est.) No working from home possible
Mitchells & Butlers PLC

At a Glance

  • Tasks: Lead a vibrant pub team to deliver top-notch service and create a welcoming atmosphere.
  • Company: Join Mitchells & Butlers PLC, a leader in the hospitality industry.
  • Benefits: Enjoy flexible shifts, discounts, and a pension plan.
  • Other info: Great opportunity for personal growth and team training.
  • Why this job: Kickstart your career in hospitality with a fun and rewarding environment.
  • Qualifications: Strong leadership skills and a passion for guest service.

The predicted salary is between 25000 - 30000 £ per year.

MITCHELLS & BUTLERS PLC seeks a Shift Supervisor for the Shy Horse in Chessington. This role involves leading a team to ensure excellent service and maintaining high operational standards. You'll create a warm atmosphere for our guests and help with training team members.

The position offers flexible shifts and various employee benefits, including discounts and a pension plan. Join us for a fun and rewarding career in hospitality!

Shift Supervisor: Lead a Guest-Focused Pub Team employer: Mitchells & Butlers PLC

At Mitchells & Butlers PLC, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee well-being and growth. As a Shift Supervisor at the Shy Horse in Chessington, you'll enjoy flexible shifts, competitive benefits including discounts and a pension plan, and the opportunity to develop your leadership skills in a dynamic hospitality environment. Join us to be part of a team that values exceptional service and creates memorable experiences for our guests.

Mitchells & Butlers PLC

Contact Details:

Mitchells & Butlers PLC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Supervisor: Lead a Guest-Focused Pub Team

Tip Number 1

Get to know the company culture! Before your interview, check out Mitchells & Butlers' social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested in leading a guest-focused pub team.

Tip Number 2

Practice your leadership stories! Think of times when you've successfully led a team or resolved conflicts. We want to hear how you create a warm atmosphere for guests and support your team members. Be ready to share these examples during your chat!

Tip Number 3

Dress the part! When you show up for your interview, make sure you look smart and professional. It’s all about making a great first impression, especially in hospitality where appearance matters. Plus, it shows you’re serious about the role!

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that shows your enthusiasm for the position and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that Shift Supervisor role!

We think you need these skills to ace Shift Supervisor: Lead a Guest-Focused Pub Team

Leadership Skills
Team Management
Customer Service
Training and Development
Operational Standards
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see how you can create that warm atmosphere for our guests and lead a team with enthusiasm!

Highlight Your Leadership Skills:As a Shift Supervisor, you'll be leading a team, so make sure to showcase any previous experience in leadership roles. Tell us about how you've trained or motivated others in the past – we love a good team player!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for the role. Remember, less is often more!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Mitchells & Butlers PLC

Know the Pub Inside Out

Before your interview, make sure you familiarise yourself with the Shy Horse and its offerings. Understand the menu, the atmosphere, and what makes it special. This will show your genuine interest in the role and help you connect with the interviewers.

Showcase Your Leadership Skills

As a Shift Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed or motivated a team in the past. Think about specific situations where you resolved conflicts or improved service standards, as this will demonstrate your capability to lead effectively.

Emphasise Guest Experience

Mitchells & Butlers PLC values excellent service. Be ready to discuss how you would create a warm atmosphere for guests. Share your ideas on enhancing customer experience and any previous experiences where you went above and beyond for customers.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.