Shift Supervisor: Flexible Shifts & Lead Guest-Centric Team

Shift Supervisor: Flexible Shifts & Lead Guest-Centric Team

Full-Time 24000 - 30000 £ / year (est.) No working from home possible
Mitchells & Butlers PLC

At a Glance

  • Tasks: Lead a guest-centric team and ensure excellent service at the Red Lion.
  • Company: Join Mitchells & Butlers PLC, a leader in hospitality.
  • Benefits: Enjoy flexible shifts, discounts, pension scheme, and 28 days paid holiday.
  • Other info: Be part of a dynamic team with opportunities for growth.
  • Why this job: Make every guest feel special while developing your leadership skills.
  • Qualifications: Experience in hospitality and a passion for customer service.

The predicted salary is between 24000 - 30000 £ per year.

Mitchells & Butlers PLC is seeking a Shift Supervisor for the Red Lion in Dodleston. In this role, you'll welcome guests warmly and lead your team to provide excellent service. Your responsibilities include managing daily operations, training staff, and upholding cleanliness and safety standards.

You'll enjoy flexible shifts, discounts across brands, a pension scheme, and 28 days paid holiday. Join a dynamic team and make every guest feel special!

Shift Supervisor: Flexible Shifts & Lead Guest-Centric Team employer: Mitchells & Butlers PLC

Mitchells & Butlers PLC is an excellent employer, offering a vibrant work culture where team members are valued and encouraged to grow. With flexible shifts, generous discounts across our brands, and a comprehensive benefits package including a pension scheme and 28 days of paid holiday, we ensure that our employees enjoy a rewarding work-life balance while making a meaningful impact on guest experiences at the Red Lion in Dodleston.

Mitchells & Butlers PLC

Contact Details:

Mitchells & Butlers PLC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Supervisor: Flexible Shifts & Lead Guest-Centric Team

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Mitchells & Butlers PLC. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Mitchells & Butlers PLC

Don't be shy about reaching out to Mitchells & Butlers PLC directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Shift Supervisor: Flexible Shifts & Lead Guest-Centric Team

Guest Service Skills
Team Leadership
Staff Training
Operational Management
Cleanliness Standards
Safety Standards
Communication Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Mitchells & Butlers PLC and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Mitchells & Butlers PLC

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!