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- Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
- Company: Join Mitchells & Butlers, a fun-loving hospitality group.
- Benefits: Flexible shifts, 33% dining discount, and financial support tools.
- Why this job: Make lasting memories while working in a vibrant team environment.
- Qualifications: Passion for service and leadership skills.
- Other info: Enjoy team socials, career growth, and a supportive workplace.
The predicted salary is between 11 - 15 £ per hour.
Posting date: 04 February 2026
Salary: Up to £13.00 per hour plus tips
Hours: Full time
Closing date: 17 February 2026
Location: Torquay, TQ2 7TG
Company: Mitchells & Butlers PLC
Job type: Permanent
Job reference: 2640425
As Shift Supervisor at the Willow Tree, you will give a warm welcome to everyone who visits. With a passion for great service and training great people, you will lead a team that keeps our guests coming back for more.
WHAT'S IN IT FOR ME?
- Flexible shifts - to fit around you.
- 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream - a financial toolkit that helps you manage your finances.
- Team Socials - work hard, play hard!
- Pension; 28 days paid holiday; high-street shopping discounts; free shares.
- Free employee helpline to support you.
WHAT WILL I BE DOING?
As Shift Supervisor you will:
- Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Proud member of the Disability Confident employer scheme.
Shift Supervisor/ Duty Manager employer: Mitchells & Butlers PLC
Contact Detail:
Mitchells & Butlers PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor/ Duty Manager
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mitchells & Butlers. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Shift Supervisor role and rehearse your answers. We want you to feel confident and ready to showcase your leadership skills and passion for great service.
✨Tip Number 3
Dress to impress! Even if the job is casual, showing up looking smart can make a great first impression. It shows that you care about the opportunity and respect the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s super quick and easy, and we love seeing applications come directly from enthusiastic candidates like you. Plus, it helps us get to know you better right from the start!
We think you need these skills to ace Shift Supervisor/ Duty Manager
Some tips for your application 🫡
Keep it Simple: Our application form is designed to be quick and easy, so don’t overthink it! Just fill in the essentials and let your personality shine through.
Show Your Passion: We love people who are passionate about great service. Make sure to highlight any experiences that showcase your enthusiasm for hospitality and teamwork!
Be Yourself: We want to get to know the real you! Don’t be afraid to let your unique personality come through in your answers. Authenticity goes a long way with us.
Apply Through Our Website: For the best experience, make sure to apply directly through our website. It’s super user-friendly and ensures we get all the info we need from you!
How to prepare for a job interview at Mitchells & Butlers PLC
✨Know the Company
Before your interview, take some time to research Mitchells & Butlers and their brands. Understand their values, what they stand for, and their approach to customer service. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Prepare examples of how you've successfully managed a team or resolved conflicts in the past. Highlight your passion for training and developing others, as this is key to the role.
✨Emphasise Customer Service
Mitchells & Butlers prides itself on great service, so be ready to discuss your approach to customer care. Share specific instances where you went above and beyond for a guest or how you handled difficult situations. This will show that you understand the importance of creating a welcoming environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you gauge if it’s the right fit for you. Consider asking about team dynamics, training opportunities, or what a typical day looks like for a Shift Supervisor at the Willow Tree.
