Shift Supervisor

Shift Supervisor

Newcastle upon Tyne Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
  • Company: Join Ember Inns, a beloved local pub with a community vibe.
  • Benefits: Flexible shifts, 33% dining discount, and financial management tools.
  • Why this job: Enjoy fun, laughter, and the chance to make lifelong friends.
  • Qualifications: Passion for service and leadership skills.
  • Other info: 28 days holiday, high-street discounts, and free shares!

The predicted salary is between 24000 - 36000 £ per year.

Overview

No CV to hand? No problem! We\’ve made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at All Bar One Newcastle, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

What’s in it for me?

  • Flexible shifts – to fit around you.
  • Love dining out? You\\\’ll love it even more with a massive 33% discount across all our brands. Whether it\\\’s date night at Miller & Carter, a family roast at TobyCarvery or socialising with friends in the city at All Bar One, we’ve got you covered.
  • 20% discount off all of our brands for friends and family.
  • Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  • Never a dull moment – fun, laughs and lifelong friends!
  • Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There’s also a free employee helpline to support you with whatever life throws at you.

What will I be doing?

  • Be part of the day-to-day running of the site: acting as a host, serving guests and confidently leading your team
  • Be a shift leader
  • Be a role model for your teams, helping with their training
  • Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

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Shift Supervisor employer: Mitchells & Butlers PLC

At Ember Inns, we pride ourselves on being a welcoming and vibrant part of the community, offering a fantastic work culture where fun and camaraderie thrive. As a Shift Supervisor, you'll enjoy flexible shifts, generous discounts across our brands, and numerous opportunities for personal and professional growth, all while leading a passionate team dedicated to delivering exceptional service. Join us for a rewarding career filled with laughter, lifelong friendships, and the chance to make a real impact in your local pub.
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Contact Detail:

Mitchells & Butlers PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Supervisor

✨Tip Number 1

Get to know the company culture! Before your interview, check out Ember Inns' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice your people skills! As a Shift Supervisor, you'll be leading a team and interacting with guests. Role-play common scenarios with friends or family to boost your confidence and communication skills.

✨Tip Number 3

Be ready to share your passion for service! Think of examples from your past experiences where you've gone above and beyond for customers or helped train others. This will show that you’re the right fit for the role.

✨Tip Number 4

Apply through our website! It’s quick and easy, and we love seeing applications come directly from enthusiastic candidates like you. Plus, it shows you’re keen on joining the Ember Inns family!

We think you need these skills to ace Shift Supervisor

Leadership Skills
Customer Service
Team Management
Training and Development
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Organisational Skills

Some tips for your application 🫡

Keep it Simple: Our application form is designed to be quick and easy, so don’t overthink it! Just be yourself and share what makes you a great fit for the Shift Supervisor role.

Show Your Passion: We love candidates who are passionate about great service and leading teams. Make sure to highlight your enthusiasm for hospitality and any relevant experience in your answers!

Be Personable: Remember, we’re looking for someone who can give a warm welcome to our guests. Let your personality shine through in your application – we want to get to know the real you!

Apply Through Our Website: Don’t forget to apply through our website! It’s super straightforward and ensures your application gets to us directly. We can’t wait to hear from you!

How to prepare for a job interview at Mitchells & Butlers PLC

✨Know the Company Culture

Before your interview, take some time to understand Ember Inns and its values. Familiarise yourself with their focus on community, great service, and team spirit. This will help you align your answers with what they’re looking for in a Shift Supervisor.

✨Showcase Your Leadership Skills

As a Shift Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or trained others. Highlight your ability to motivate and inspire, as this is key to keeping guests coming back for more.

✨Prepare for Situational Questions

Expect questions that assess how you handle real-life scenarios. Think about times when you had to deal with difficult customers or resolve conflicts within your team. Practising these responses will show that you're ready for the fast-paced environment of a pub.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they celebrate successes. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.

Shift Supervisor
Mitchells & Butlers PLC
Location: Newcastle upon Tyne

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