Shift Supervisor

Shift Supervisor

Harrow Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead your team, serve guests, and ensure a welcoming atmosphere.
  • Company: Join Ember Inns, a community-focused pub with a warm vibe.
  • Benefits: Flexible shifts, 33% dining discount, financial toolkit, and fun team socials.
  • Why this job: Be part of a lively team and create memorable experiences for guests.
  • Qualifications: Leadership skills and a passion for hospitality.
  • Other info: Enjoy career growth, 28 days holiday, and free shares!

The predicted salary is between 24000 - 36000 £ per year.

Overview

No CV to hand? No problem! We\’ve made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Shift Supervisor at the Harrow, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.

Join us at Ember Inns, a local to be proud of. Think, traditional pub grub, roaring fires and real ales set at the heart of the community. If you want to be part of the Inn crowd, we want to hear from you.

What’s in it for me?

  • Flexible shifts – to fit around you.
  • Love dining out? You\’\’ll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
  • 20% discount off all of our brands for friends and family.
  • Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  • Never a dull moment – fun, laughs and lifelong friends!
  • Team Socials – work hard, play hard!

On top of this, as part of Mitchells & Butlers you will receive a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There\’s also a free employee helpline- to support you with whatever life throws at you.

What will I be doing? (Shift Supervisor)

  • Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
  • Be a shift leader
  • Be a role model for your teams, helping with their training
  • Maintain high standards of cleanliness and safety

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

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Shift Supervisor employer: Mitchells & Butlers PLC

Ember Inns is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those looking to thrive in the hospitality industry. With flexible shifts, generous discounts across various dining brands, and a strong emphasis on employee well-being through initiatives like Wagestream and team socials, we ensure our staff feel valued and supported. Join us at the heart of the community, where you can grow your career while making lifelong friends in a fun and dynamic environment.
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Contact Detail:

Mitchells & Butlers PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Supervisor

✨Tip Number 1

Get to know the company culture! Before your interview, check out Ember Inns' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the Inn crowd.

✨Tip Number 2

Practice your leadership skills! As a Shift Supervisor, you'll need to lead your team confidently. Think of examples from your past experiences where you've successfully managed a team or resolved conflicts, and be ready to share those stories during your interview.

✨Tip Number 3

Show off your customer service skills! Be prepared to discuss how you would handle different guest scenarios. Remember, it's all about creating a welcoming atmosphere, so think about how you can make every guest feel special.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Ember Inns. Don’t miss out on this opportunity!

We think you need these skills to ace Shift Supervisor

Leadership Skills
Team Management
Training and Development
Customer Service
Attention to Detail
Cleanliness Standards
Safety Compliance
Communication Skills
Flexibility
Problem-Solving Skills

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. Use a friendly tone and share a bit about what makes you tick.

Tailor Your Application: Make sure to tailor your application to the Shift Supervisor role. Highlight your experience in leading teams and maintaining high standards. We love seeing how your skills match what we're looking for!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and why you’d be a great fit for us at Ember Inns.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!

How to prepare for a job interview at Mitchells & Butlers PLC

✨Know the Role Inside Out

Before your interview, make sure you understand the responsibilities of a Shift Supervisor. Familiarise yourself with what it means to lead a team, serve guests, and maintain high standards of cleanliness and safety. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Leadership Skills

As a potential shift leader, it's crucial to demonstrate your ability to lead and train a team. Prepare examples from your past experiences where you've successfully managed a team or helped someone develop their skills. This will highlight your capability to be a role model for others.

✨Emphasise Your Customer Service Experience

Since you'll be serving guests, it's important to showcase your customer service skills. Think of specific instances where you've gone above and beyond for customers. This will illustrate your commitment to providing an excellent experience, which is key in a hospitality setting like Ember Inns.

✨Be Ready for Scenario Questions

Expect to face scenario-based questions during your interview. These might involve handling difficult situations with guests or managing team conflicts. Practice your responses to these types of questions so you can demonstrate your problem-solving skills and ability to stay calm under pressure.

Shift Supervisor
Mitchells & Butlers PLC
Location: Harrow

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