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For Companies At a Glance
- Tasks: Lead a team to deliver outstanding guest experiences and manage daily operations.
- Company: A top hospitality group known for its commitment to excellence.
- Benefits: Flexible shifts, discounts across brands, pension, and paid holidays.
- Why this job: Join a dynamic team and make a real difference in guest satisfaction.
- Qualifications: Previous management experience in hospitality and a passion for customer service.
- Other info: Great opportunities for career growth in a vibrant environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading hospitality group is seeking a Duty Manager for their Shadwell location. You will work closely with the General Manager to manage daily operations and lead your team in providing exceptional guest experiences.
The ideal candidate has prior management experience in hospitality and a passion for customer service. This role offers flexible shifts and numerous discounts across brands, alongside various employee benefits including pension and paid holidays.
Guest Experience Lead | Duty Manager (Flexible Shifts) in Shadwell employer: Mitchells & Butlers PLC
Contact Detail:
Mitchells & Butlers PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Lead | Duty Manager (Flexible Shifts) in Shadwell
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your management experience aligns with their values. We want you to shine when discussing how you can enhance guest experiences and lead a team effectively.
✨Tip Number 3
Show off your passion for customer service! During interviews, share specific examples of how you've gone above and beyond for guests in the past. This will demonstrate that you’re not just looking for a job, but that you genuinely care about creating memorable experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you prepare for the next steps in your job search journey.
We think you need these skills to ace Guest Experience Lead | Duty Manager (Flexible Shifts) in Shadwell
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond to create memorable guest experiences – this will resonate with us!
Highlight Your Management Skills: Make sure to emphasise your prior management experience. We want to see how you've successfully led teams in the past, so include examples of how you motivated your team and handled challenges.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Duty Manager role. Mention our Shadwell location and why you’re excited about working with us specifically.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Mitchells & Butlers PLC
✨Know the Company Inside Out
Before your interview, do some homework on the hospitality group. Understand their values, mission, and what sets them apart in the industry. This will not only impress the interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Management Skills
As a Duty Manager, you'll need to demonstrate your leadership abilities. Prepare specific examples from your past experience where you've successfully managed a team or resolved conflicts. Highlight how your approach led to improved guest experiences.
✨Emphasise Customer Service Passion
This role is all about providing exceptional guest experiences. Be ready to discuss your passion for customer service and share stories that illustrate your commitment to going above and beyond for guests. This will show that you’re a great fit for the position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
